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Hytera SafeSyt Opinions

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Oct 6, 2009
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4
Location
Fresno
We are looking possibly going with the Hytera solution for digital and wanted to see if anyone has implemented any Hytera DMR systems and in particular are you using the SafeSyt software with their integrated GPS. If there are any users out their can you please elaborate a little on your opinion of the SafeSyt solution and support that you received from the factory
 

SCPD

QRT
Joined
Feb 24, 2001
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0
Location
Virginia
We are looking possibly going with the Hytera solution for digital and wanted to see if anyone has implemented any Hytera DMR systems and in particular are you using the SafeSyt software with their integrated GPS. If there are any users out their can you please elaborate a little on your opinion of the SafeSyt solution and support that you received from the factory
We have 10 uhf sites connected up in pseudotrunk mode. Wasnt very impressed with the safesyt product though
 

SCPD

QRT
Joined
Feb 24, 2001
Messages
0
Location
Virginia
We had a hell of a time with it. Couldnt get it to work on 2 different computers for a customer. Called the company, and support was non-existent. Ended up having to just give them my computer, since it was the only machine i could get it to work on. The program is also kinda flaky. It will lockup and have to be rebooted quite often. Looking back, i would not have sold the product, had i known then, what i know now. Fortunately, i hear there are a few other vendors making similar products, for Hytera now. Dont know anything about them, but they cant be any worse than Safesyt.

When i called Safesyt, they didnt even know the software or settings of Hytera radios. They told me they didnt even have a Hytera radio to test on. What a joke. Think they basically had a product for Mototrbo, and wanted to expand and sell to Hytera dealers, without knowing anything about Hytera. Ive had several other dealers tell me the same experiences as my own.
 

wkredick

Member
Joined
Apr 6, 2006
Messages
137
Location
Waterford,New York,USA
SafeMobile is notoriously bad in customer service support.I hope Hytera gets more 3rd party software solutions for their DMR products soon,doesnt help that Motorola strongarms developers into" if you develop for other DRM we will not let you integrate into TRBO".
Around here HYT DMR systems are catching up to TRBO in system sales and networkwide upgrades.
 
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