I 1065 no work

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I thought I would be a smart guy and factory reset the scanner, I had it programmed for my county here in WI and after the reset, I cannot find the radio and now I get the popup no response from scanner any ideas???
 

tvengr

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If you used 0 and 1 to reset the scanner, that erases the working memory and your programming is gone. You need to reprogram the scanner. Using 0 and 2 will reset the scanner to defaults without erasing the programming. What is displayed on the scanner screen when you turn it on?
 
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Yes, I understand but why can I not program the scanner I did it the same way I did the first time with Win500 and all I get is cannot find the scanner Do I need a driver for the USB chord? When I save the conventional freq I want also the trunking freq then import next done and then I use the scanner tab and tell it to upload and that is when I get the popup cannot find the scanner.
 

tvengr

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Here is the driver for the USB cable. Save the attached zipped file to your computer and extract. Run the extracted Setup app.
 

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