i have a ws1040

[Seabee1990]

went to update my scanner with win500 it sat my drivers are out dated so tryed to download them and it keeps saying that for the cable i cant even find a update for win 500 is it still around

 

[RaleighGuy]

went to update my scanner with win500 it sat my drivers are out dated so tryed to download them and it keeps saying that for the cable i cant even find a update for win 500 is it still around

Sounds like you need to update the driver for the cable you can find that here FTDI Drivers

Win500 does still have a website though there have been reports of people having trouble getting the keys now. Win500: WS1040, WS1065, PSR-500, PSR-600, PRO-651, PRO-652, PRO-106, PRO-197, PSR-310, PSR-410 Scanner Software for Data Management, Monitoring, and Control