my concern is is the scanner i bought able to do this or did i waist my money
As pointed out, you got what you asked for, and I understand the disappointment that pointing to RR did not clue Scanmaster to ask if you needed digital. They are usually more informed about how to read all the RR pages. Perhaps you did not give them your province and/or exact RR page.
Now, you need to go to the Ontario forum to confirm that you are really going to need digital going forward. You can talk to scanmaster about the error and they may be willing to trade for a digital, with maybe a restocking fee. Scanmaster is more likely to work with you than others. Before you do that, ask what digital radios work best in your area on the forum, and they you can talk specifics with them. If that doesn't work out, you can always sell your bc355c on our Classified forum.
I should warn you that learning how to program trunking systems, analog or digital, is not easy. I think the easiest way to get going and learn at the same time is to become a
paid subscriber to this site to get the automatic down loads, but this is also very reasonable($7.5 for 3 months). This can save you countless hours of programming and frustration. Depending on the scanner, you would need to get software to help you program and download. Uniden has a freeware program, while others costs in the $30-$40 range. Again, software helps you understand all the features of your radio, but there is still a learning curve to programing trunk systems. Here is some info about
Trunking and
Trunking_Programming_Questions