TRX-1: Invalid certificate from the update site?

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mountainrider

Member
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Oct 10, 2010
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USA
When I check for any type of update I get

Web Error
There was an error retrieving version information. The certificate presented by the update site is invalid.


Windows 10 Home 64-bit, EZ Scan 3.35.
I see a thread from May on this issue.

I guess just wait?
 

belvdr

No longer interested in living
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Aug 2, 2013
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2,567
Sounds like the SSL cert expired on the server. Nothing you can do to fix that.
 

Whistler_Support

Whistler Representative
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May 7, 2020
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Bentonville, Arkansas
Happening again for me.

If it is a PSR-800, Pro-18 or Pro-668 and you are attempting to update the library there is an incompatibility issues with the server security.
There is a workaround that has been mentioned on this forum.
You can download and install the WS1080 EZ Scan to obtain the library files then copy them over to your folders.
Additionally we are publishing a Library for you to download then copy over to your folders.
 

dlohmaii

Newbie
Joined
Apr 29, 2010
Messages
4
Location
Carthage
If it is a PSR-800, Pro-18 or Pro-668 and you are attempting to update the library there is an incompatibility issues with the server security.
There is a workaround that has been mentioned on this forum.
You can download and install the WS1080 EZ Scan to obtain the library files then copy them over to your folders.
Additionally we are publishing a Library for you to download then copy over to your folders.

It's on a new TRX-2 EZscan fresh from the SD
 
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