Is Scancat still in buisness ?

[wizzardproduction]

Does anyone know if Scancat is still in business ??? or is it just a computer and answering machine ???

no answer on phone just same voice answering with same message saying call back during office ours which it is at time of calls and same voice message on all lines for customer support and order line and this office line so ...
i bought the lifetime online and got a email which had a link followed it and my acct had a download link clicked it and the link went away .....now no way to download and NO NO NO customer service there not answering there phone calls or emails messages or voice messages anybody know if there still in business let me know if there is a contact person for this company ???
73s
kc5fws
Monte

 

[belvdr]

Are you referring to this site?

www.scancat.com

If so, I doubt I would have proceeded with a purchase. All updates are dated 2018 or older, and that's curious in my opinion. You can try emailing them:

support@scancat.com

EDIT: On this page:

Whistler - The Short Answer

I see the name "Jim Springer". I doubt that helps, but wanted to provide that.

 

[ka3jjz]

Which radios are you using Scancat with? In many instances, particularly with the newer scanners, software is available (assuming here that Scancat has gone dark..;.)

Mike

 

[wizzardproduction]

my brother has one that butel doesnt have software for but scancat did years ago i bought it and it was great but i checked updates and there was one in 2021 so i went ahead and bought the lifetime version and now no responce i paid got the email with link went to my acct and it s
had a link called download i clicked it nothing clicked it again nodda third time it vanished and sayd it exspired i bought on the 3rd and it said it exspired on the 11th lol they wont answer phone numbers or emails or messages voice so iam wandering if there done and its just collecting money from people like me not paying attention lol ill check with the hosting site online and see what they have info wise

 

[ka3jjz]

For what radio? And please, punctuate!

Mike

 

[R8000]

I never heard of Scancat, so I don't know much about them.
However doing some digging, Jim Springer the owner of the company, is 83 years old. I see his wife passed away in 2020 at the age of 78. She co-owned Computer Aided Technologies with Jim.
Maybe Jim's health has declined ? I would keep that in mind before roasting him too badly.

 

[Butelsoftware]

What scanner are you referring to? We have all our scanner software listed here: https://www.butel.nl/shop/us/

Gommert
www.butelsoftware.com

 

[LesWurk]

Met J Springer in the 90's at Dayton hamvention, wouldn't say he was young then. Nice guy but quit using his product because it lacked a feature he refused to implement. If he's gone try contacting the credit card companies. If he passed on there is good chance the family don't know much about shutting things off, I see Facebook profiles of people that died and the family never takes down, may not be away, crappy lawyer doing estate not advised, etc.

 

[wizzardproduction]

yea i hear ya .. i buy alot of butel but only had problems with one for hp1 and hp2 ,i was looking for the scancat for a 163 pro model and just so everyone knows lol.... anyway ... i have several of butels arc programs the only one that doesnt work for me is for the hp1 and hp2 scanners appears not to work for trunk tracking as far as programing goes anyway i guess ill use butel i had bought scancat years ago and just desided to buy the lifetime what a mistake lol thanks guys i should of stayed with butel hind sites 20/20

 

[Butelsoftware]

Thanks, If you have an issue with ARC Patrol and need assistance please contact me directly at arcsoftware at yahoo dot com or use contact form at our website

Gommert
www.butelsoftware.com

 

[nanobug]

Does anyone know if Scancat is still in business ??? or is it just a computer and answering machine ???

no answer on phone just same voice answering with same message saying call back during office ours which it is at time of calls and same voice message on all lines for customer support and order line and this office line so ...
i bought the lifetime online and got a email which had a link followed it and my acct had a download link clicked it and the link went away .....now no way to download and NO NO NO customer service there not answering there phone calls or emails messages or voice messages anybody know if there still in business let me know if there is a contact person for this company ???
73s
kc5fws
Monte

Same problem here my friend. My software and license went with a hard drive crash, I just need it for some old RS scanners. Let me know if you actually get a hold of someone. Thanks.

my brother has one that butel doesnt have software for but scancat did years ago i bought it and it was great but i checked updates and there was one in 2021 so i went ahead and bought the lifetime version and now no responce i paid got the email with link went to my acct and it s
had a link called download i clicked it nothing clicked it again nodda third time it vanished and sayd it exspired i bought on the 3rd and it said it exspired on the 11th lol they wont answer phone numbers or emails or messages voice so iam wandering if there done and its just collecting money from people like me not paying attention lol ill check with the hosting site online and see what they have info wise

I hope you get your money back. That's really not cool if they taking money and not delivering the product. I was thinking about buying again because I need the software for my old Pro95, 96, and 97 scanners.

 

[LesWurk]

from this article in 2007 Mr Springer should be 82 years old now , hopefully he is in good health

The Shreveport Times

 

[lebrunmn]

looking for the scancat for a 163 pro model

If you're referring to a PRO-163 scanner, I believe that those scanners are similar to the PSR-400 units--Butel's ARC300 software should work with that scanner.

This doesn't solve your "Scanscat" issue, but it could be what you need to get your brother's scanner running again.

 

[mtnmadman]

So, are they done or what.... Its the one software that will work on my various scanners. New to playing around w/ programming.

 

[tvengr]

If you're referring to a PRO-163 scanner, I believe that those scanners are similar to the PSR-400 units--Butel's ARC300 software should work with that scanner.

PRO-163

Available software options: ARC300 for RadioShack PRO-97/PRO-2055/PRO-163/PRO-164

www.butel.nl

 

[iMONITOR]

from this article in 2007 Mr Springer should be 82 years old now , hopefully he is in good health

The Shreveport Times

I'm not sure if this is the same Jim Springer:

James Springer Obituary (1941 - 2023) - Legacy Remembers

View James Thomas Springer's obituary, send flowers and sign the guestbook.

www.legacy.com

And then there is this:

Alicia Springer

Alicia Springer Obituary - Shreveport, LA

Celebrate the life of Alicia Springer, leave a kind word or memory and get funeral service information care of .

www.dignitymemorial.com

"Her husband and her co-owned Computer Aided Technologies for many years."

 

[pfdradio]

Steve - Did you get my message about Jim Springer passing away and the Butel program?

 

[nanobug]

Sorry for the delayed response but I haven't been on here in a while. Yes I did get your message and someone else told me he had passed away. I found my old login info and was able to see the record of my original ScanCat software purchase. But I can't get any response when I asked if I could get a copy of the license to convert ScanCat Lite into the full version. There is an option for me to purchase a discounted upgrade but I am unwilling to take a chance and lose my money. I am still hoping someone will sale or give me their old copy. The software is so old you would think it would be easy to come by. Anyway, thanks for staying in touch.

Steve

 

[WRZF476]

Does anyone know if Scancat is still in business ??? or is it just a computer and answering machine ???

no answer on phone just same voice answering with same message saying call back during office ours which it is at time of calls and same voice message on all lines for customer support and order line and this office line so ...
i bought the lifetime online and got a email which had a link followed it and my acct had a download link clicked it and the link went away .....now no way to download and NO NO NO customer service there not answering there phone calls or emails messages or voice messages anybody know if there still in business let me know if there is a contact person for this company ???
73s
kc5fws
Monte

I just had a very nice conversation with "Mr. Scancat", Jim Springer. (Nov. 7, 2023) He retired in 2018, and is now 84. I just ordered Scancat-lite V1.8.1 (2017 ?) download + CD from the Scancat.com website. Download failed, but I did received the USPS shipping notification for the CD. Scancat.com is pretty well deprecated, Account Login and ordering works but email and phone support are NOT active. Jim did confirm that he shipped the CD plus some bonus extras. He was going to contact the website hosting service so I could try the download again, but I'm not holding my breath. I used Scancat back in 2004 with XP and needed an update for Windows 10. Hoping to update my PRO-97, PRO-164, AR8600, and Bearcat 125AT from RR. I not sure what the future availability of CD's might be.
It was a great to talk with a historical contributor to Scanner radio.

Larry WRZF476

 

[gmclam]

Hoping to update my PRO-97, PRO-164, AR8600, and Bearcat 125AT from RR.

I tried to use ScanCat years ago and ran into tons of issues (like everyone else). My review is probably still here on RR somewhere. I settled on the WINXXX family and haven't looked back. Of course, now everyone is having issues contacting Don Starr from WINXXX. But I've kept my keys safe, don't need updates, and find it to work very well. Not sure what I'd do if I need to program a radio outside what his s/w supports. It's good to hear that the author is still with us and in retirement.