KK6ZNS
K1MES
Hi Everyone,
I have a Motorola XPR5550e (UHF). It works great. I also bought the remote control head for it, the Motorola PMLN7032A (check it out if you're unfamiliar with it, it has all controls and a display in the mic itself, allowing you to stow the radio unit anywhere you like.
When I received & installed it, it works great, but the red LED on the remote control head blinks constantly. I looked it up and it refers to a firmware mismatch between the radio firmware and the remote control head firmware. The way to resolve it is to have the latest firmware files installed on your computer, and run CPS to update the radio firmwares. I did this, and what it did was downgrade the radio firmware to R02.10.09.0001 & CP Version 15.05.10 which is lower than what the radio came with. Now, the error code is gone, but, some of the features don't work (specific to the new firmware).
Further, I got an error message from CPS saying "The Software Update Management policy enabled on this device has expired and is not entitled to be updated to the specified firmware version. Please contact Motorola Solutions sales representative for more information."
Yet one more thing: When I checked Motorola's accessory website, the remote control head is now listed as PMLN7131, where as mine is PMLN7032A.
Does anyone know how to decifer this situation? Is my control head discontinued? Could that be the firmware problem?
Thank you,
Mark
K1MES
I have a Motorola XPR5550e (UHF). It works great. I also bought the remote control head for it, the Motorola PMLN7032A (check it out if you're unfamiliar with it, it has all controls and a display in the mic itself, allowing you to stow the radio unit anywhere you like.
When I received & installed it, it works great, but the red LED on the remote control head blinks constantly. I looked it up and it refers to a firmware mismatch between the radio firmware and the remote control head firmware. The way to resolve it is to have the latest firmware files installed on your computer, and run CPS to update the radio firmwares. I did this, and what it did was downgrade the radio firmware to R02.10.09.0001 & CP Version 15.05.10 which is lower than what the radio came with. Now, the error code is gone, but, some of the features don't work (specific to the new firmware).
Further, I got an error message from CPS saying "The Software Update Management policy enabled on this device has expired and is not entitled to be updated to the specified firmware version. Please contact Motorola Solutions sales representative for more information."
Yet one more thing: When I checked Motorola's accessory website, the remote control head is now listed as PMLN7131, where as mine is PMLN7032A.
Does anyone know how to decifer this situation? Is my control head discontinued? Could that be the firmware problem?
Thank you,
Mark
K1MES