within reasonable distance to Surprise who would help me program my new BCD996XT. I am an old guy and up until now I have programmed all my own scanners (and ham radio equipment) but I cannot conquer this radio. I only want to learn to do it myself in the future. I have been sent to the "easier to read manual" several times but it just doesn't help me. I would be very appreciative. email@example.com.