I told the buyer exactly why I don't believe there is an download and use universal code plug for DMR (the radio was a Kydera 300) but he persisted, so with warning bells ringing I put all the cards on the table and explained the problems with DMR for new people and how part of the 'fun' was that programming them was a hobby in itself, and how you set up your radio to do what you need is quite unique in terms of scan groups, contacts and the memory layout. I also pointed out that in my van I run a much simplified cqodeplug because driving and using the radio at the same time can be dangerous. I then sent him some files of my own - with my own digital ID in so he could see what went in each box of a simple cqodeplug - which of course isn't really simple. Then he suddenly bought and paid for one, so I sent it out. He then asked me if I had the umpteen thousand callsign 'codeplug' - I told him that it wasn't a data file, but an add on with some software, but I did send it to him, with a warning that if he used it, it was at his own risk. I also sent him a firmware update but with dire warnings about the dangers of cqodeplug updating if you don't do them properly. Next day I got a return request from ebay - citing the equipment is defective and the text message the radio was totally beyond him and he'd never be able to work it in a month of Sundays. Using defective of course also means I pay the return postage. I'm afraid I told him exactly what I thought of him, and after all the effort I put into helping him and advising him that maybe DMR was not for him, he still brought it. I'm seriously thinking that I need to look at people's callsigns and if they are old meaning they must at least be as old as me, NOT sell them a radio. That's unfair on the people who are knowledgeable and technically up to date. Seriously - I am thinking that if in pre-sales questions anything screams newcomer, or worse, somebody with poorer education, or older and computer phobic, I'd rather not deal with them at all. I cannot put in the listings on ebay "PLEASE - if you are old, stupid, uneducated, technologically challenged or not up for some hard work - do NOT buy this radio, because you will hate it and be totally unable to make it work. If you find Microsoft word a challenge, this radio will be impossible. If you find understanding the information on a repeater website - forget DMR, and, if joining a forum, and asking people sensible questions as to how suitable a radio will be for you is too hard - please buy something analogue and unchallenging" This is probably ageist, educational-ist and social standing-ist but these people are driving me mad. One radio came back today with a poor display clarity complaint of defective workmanship - he'd not taken the screen protector off. I'm getting so sick of these idiots on ebay - all who have callsigns? I'm left feeling that the exam standards have wildly gone adrift. Are people no longer being tested on current technology, just 1980s analogue standards? Perhaps plugging a radio into a computer, reading it, editing data and sticking it back should be in the exam practicals - Here in the UK, we're still very snobby - an old A class Licence is still waved under people's noses as some kind of status symbol. The fella who sent back the DMR has one of these callsigns. Can't work a damn computer to save his life!
As you can tell - I'm furious!