ProScan: Keep getting this Error

[Ishmole]

Unable To Locate The Sentinel profile.cfg Folder To Retrieve Display Colors

Try Again

I have had no luck. Help!
Thanks

 

[ProScan]

Go to the Options -> Scanner Specific tab. Look for the options Display Color Mode and Sentinel profile.cfg File Location. Change them accordingly.

It will help on issues if you could advise on the scanner type and ProScan version at least.

 

[Ishmole]

Thank you for the quick answer! I am using the software for a BCD992P2. The option SSentinel Profile.cfg is greyed out on my computer. What am I doing wrong?
Thanks

 

[GTR8000]

Thank you for the quick answer! I am using the software for a BCD992P2. The option SSentinel Profile.cfg is greyed out on my computer. What am I doing wrong?
Thanks

That only applies to SDS series scanners.

 

[ProScan]

Thank you for the quick answer! I am using the software for a BCD992P2. The option SSentinel Profile.cfg is greyed out on my computer. What am I doing wrong?
Thanks

What ProScan version are you using?

 

[Ishmole]

Sorry. Version 16.1 I should have posted it at first!

 

[ProScan]

Sorry. Version 16.1 I should have posted it at first!

Can you double and triple check you are using ver. 16.1 and not SDSx00 type scanner selected. It's impossible for that message to show using 996P2 and version 16.1.