mtexplorer
Member
- Joined
- Oct 25, 2022
- Messages
- 8
- Reaction score
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I purchased the key from an authorized dealer. I was emailed the link to set up the registration process. I've attempted to register the key with no success. Here are the details of what I have attempted so far;
HP laptop with windows 7 professional
I've logged in as administrator
I"ve logged in as PC
I created a new user profile and logged in that way from online recommendations
I deleted all the files and then reloaded them multiple times
I made sure I extracted the files using winzip
I confirmed that I selected the online in the setup window
When I try to drag and drop the registration file into the License Management Client window, I get a black circle with a line through it indicating that this function is not allowed, This happens regardless of how I have logged onto the computer
My research says this is a possible permission error blocking this procedure
Looking for recommendations/solutions
Thanks for any help
Mike
HP laptop with windows 7 professional
I've logged in as administrator
I"ve logged in as PC
I created a new user profile and logged in that way from online recommendations
I deleted all the files and then reloaded them multiple times
I made sure I extracted the files using winzip
I confirmed that I selected the online in the setup window
When I try to drag and drop the registration file into the License Management Client window, I get a black circle with a line through it indicating that this function is not allowed, This happens regardless of how I have logged onto the computer
My research says this is a possible permission error blocking this procedure
Looking for recommendations/solutions
Thanks for any help
Mike