Kenwood tk 2180 e No receive audio

[nhollmann]

Hello, I hope i can find someone on here who might know what is wrong with my portable. I recently purchased a couple tk 2180 e radios and tried programming them but ran into the issue of no receive audio but there is key up audio as well as when the radio is turned on. I then put the radio into test mode and I'm then able to get the receive audio so I'm not sure as to why this is happening.

Thank you if someone knows what is going on here

 

[mmckenna]

Does the green receive indicator LED light when it's supposed to be receiving?

 

[nhollmann]

Does the green receive indicator LED light when it's supposed to be receiving?

Yes the green indicator light does show up when its supposed to be recieving and on the screen it shows the signal strength with full bars

 

[mmckenna]

Sounds like the QT DEC or DQT DEC is set incorrectly. Try setting them to "NONE", which will put it in carrier squelch mode.

 

[nhollmann]

Sounds like the QT DEC or DQT DEC is set incorrectly. Try setting them to "NONE", which will put it in carrier squelch mode.

I put it to none and still won't work, I can transmit through the radio no problem but just can't receive audio.

 

[N5XPM]

I put it to none and still won't work, I can transmit through the radio no problem but just can't receive audio.

Have you tried a speaker mic?

 

[Giddyuptd]

Is there optional signaling disabled where you don't need it?

 

[mmckenna]

I put it to none and still won't work, I can transmit through the radio no problem but just can't receive audio.

Yeah, try a speaker mic.

What did you mean about "Test Mode" in your original post?

Tell us about what you are trying to listen to.

 

[nhollmann]

Have you tried a speaker mic?

Yes I have tried a speaker mic and still receive audio.

Under the KPG-92D software i can put the radio in test mode where it uses a set receive frequency that i can then upload to another radio I know works and i can then have receive audio but once out of test mode it then no longer has receive audio.

I'm trying to listen and communicate into the local departments that I respond to, I have my NX 5200 that I use regularly but want to use the tk2180e as a back up mobile.

 

[MTS2000des]

is there an option board installed?

 

[nhollmann]

is there an option board installed?

There is to option board installed

 

[N5XPM]

I have seen the model TK 2180 e above. I thought it was a typo, but it appears this is a UK model radio. TK-2180E Hi-Spec VHF FM Portable Radio (EU use) • Kenwood Comms
I only have had experience with the US models.

 

[mmckenna]

There is to option board installed

???
Are you saying there IS and option board installed or IS NOT an option board installed?

If there is, make sure it's disabled.

 

[nhollmann]

???
Are you saying there IS and option board installed or IS NOT an option board installed?

If there is, make sure it's disabled.

There is not an option board installed, sorry for the typo

 

[mmckenna]

There is not an option board installed, sorry for the typo

OK, figured it was a typo, just wanted to make sure.

Make sure you don't have the radio set to think there is an option board installed. That will mess with the audio.

 

[nhollmann]

OK, figured it was a typo, just wanted to make sure.

Make sure you don't have the radio set to think there is an option board installed. That will mess with the audio.

The programming doesn't show anything being set for an option board installed so not really sure what else to go by

 

[mmckenna]

Under "Extended Function", make sure you set the "Optional Board" to "none".

A couple of other things to look into:
For the channels, make sure "OPT Signal" is set to "None".

Make sure your QT/DQT DEC (Decode) is set to none.

Under "Channel Edit", make sure the "Data" box is unchecked.

Under "Optional Features" "Common Page 2", make sure your maximum volume is set to something above 0.


At some point, it might make sense for you to send the .dat file to one of us so we can take a look if the above suggestions don't work.