I've turned the squelch all the way up and all down and the static stays the same even if the handheld she was using is turned off.
Sounds like either a programming issue or some local noise.
Make sure the antenna is permanently mounted. The antenna base needs to have a good connection to the ground plane underneath it.
Make sure the coaxial cable is routed away from other vehicle wiring, electronics, LED lights, etc.
Make sure the radio is getting it's power directly off the battery. Do not tap into any existing vehicle wiring for anything. Positive radio power lead should go to the battery positive terminal. Negative radio power lead should go to vehicle body as close to the radio as you can get it. Make sure the power leads are routed away from other vehicle wiring, noise sources, electronics, ignition system, LED lights.
Since it sounds like you are short on time and you'll be relying on the radio for safety, it may be a really good investment to take the whole vehicle back to the shop that programmed the radio for you and have them fix the issues. This can be a complex process and may include making programming changes to the radio. It could take a lot of time to troubleshoot all this on your own without the right tools. A good shop could probably fix it in an hour or two.