Some of the first questions to be asked ...
Did you program it manually or through software (which software)?
Did you include all the channels or just CC?
Are you sure you are in range, High Point is a little distance away?
What type of antenna are you using?
Software - Freescan.
All channels are programmed but none were capturing the CC when manually stopping on them and watching the info display.
I was in Kernersville when I noticed it wasn't working - about 1 mile from the tower to be specific.
I have a nice RH77CA that really helps me when I am on fringe distance - and I can switch to my car mounted antenna.
With the other member's confirmation of the CC - which is programmed into my scanner - I have a feeling there's something off in the programming. I'll have to double check again...which technically would be my triple check.
I recently started using this older 396 again after my SDS100 was stolen.
I haven't had any issues with any of the other systems on this scanner - after updating for some other control channel changes.
THANKS!