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Listen only earpiece HT1250- low volume

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Nov 13, 2011
I have a VHF HT1250 with a Moto AAHMN9053 speaker-mic. I purchased the Moto RLN4941 earpiece. When I plug the earpiece into the mic I can barely hear it. If the environment is quiet it's not a problem, however, on the streets it's completely useless.

My question is, is this typical? Many guys I work with say they have to turn their radios down to keep from blasting their ear, however, mine is cranked all the way up. If I unplug the earpiece, the speaker/mic is very loud. I'm wondering if I have a bad jack on my mic or maybe the moto earpiece is junk. I wasn't really wanting to purchase a different earpiece if at all possible. Is there a setting within the programming that needs to be changed?

I would try it with another radio but I'm the only one (that i know of) that doesn't use a two-wire lapel mic so finding someone with an actual speaker-mic to try it on hasn't worked out.

I took it all to the Moto dealer, but he wanted $65 to even look at it.
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