You call them "PD call boxes". Is there something on the box (such as the word "Police") that makes you call them "PD" boxes, or is that just speculation on your part? Is this a box that can be opened by anyone? If so, open it up and look inside. What are the instructions to use the box, if any?
Here's some speculation on my part. It is probably linked to the mall security frequency (if the mall has its own security). Typically call box and/or phone patch calls are linked to the mall security primary channel so they all can hear it (especially the graveyard shift guy who may feasibly be alone and mobile, not at a phone all night). Find that out and you might eventually figure out what the call box freq. is. If you see any of the security folks, look at their radios. You can tell a lot about the freq. range by looking at the radio and antenna (in many cases, not all). Good luck.