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MTS/MCS MCS2000 CPS & 64bit Windows?

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DougTucker

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Mar 2, 2020
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I have a related issue programming my Motorola MCS2000. When I attempt to read the radio I receive an error, "Communication with radio failed".

Here's how I reproduce the issue:
  1. Connect radio with USB to radio's mic port
  2. Open MCS2000 CPS software
  3. Choose File > Read Device
  4. Select COM1 (the port associated with the USB cable), choose "OK"
  5. Receive error, "Communication with radio failed"
Here's my setup:
  • Radio Model M01MX+713W
  • Radio ID M01SHL9PW4AN.
  • Software: MSC2000 CPS Ver. R02.02.00.
  • Cable: MSC2000 FTDI USB Serial Cable (ordered from BlueMax49ers)
  • Cable USB driver: FTDI ver. 2.12.28.0 (Date: 8/16/2017)
  • Computer OS: Windows 7 Home Premium SP1, 64-bit Operating System
Any suggestions would be greatly appreciated.
Thank you,
Doug T (WRFL449)
 

K2NEC

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Oct 23, 2017
Messages
2,041
Here's how I reproduce the issue:
  1. Receive error, "Communication with radio failed"
Here's my setup:
  • Computer OS: Windows 7 Home Premium SP1, 64-bit Operating System
That's your problem. MCS2000 CPS doesn't play nice with 64 bit OS. Try to install it on 32 bit if you can and try again.
 

brndnstffrd

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Mar 30, 2010
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As previously stated the MCS CPS doesnt like 64 bit OS. You might try using XP mode in Windows Virtual PC. This is different from the XP compatibility mode built into Windows 7. It is a virtual machine that is a fully licensed and updated copy of XP (32 bit) made by Microsoft. I use this on my Toughbook running 64 bit Windows 7 and have no issues programming using MTS and Astro software. I've been running it for years and have had no issues. I should add that I do use serial cables since it simplifies the process and eliminates driver and compatibility issues.
 

K2NEC

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Oct 23, 2017
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2,041
I use the same USB cable the OP has and win7 32x and it works very well for me. It's also installed on my win XP laptop and also, no problems.
 

DougTucker

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Joined
Mar 2, 2020
Messages
6
Thank you all for your tips. I ultimately got the CPS software working with a computer running Windows XP Home Edition, SP3 (32 bit). Windows Vista (32 bit) did not work. I'm using a USB cable (no RIB), and it works fine. Next, I'm wrestling with the actual programming settings. I'll post a more specific question on that topic. Thank you for the updates.
 
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