I don't have a 396 (or any Uniden digital scanner for that matter) but I just skimmed the manual. It sounds to me like you have everything programmed correctly, provided you either turned on Control Channel Only mode or programmed in
all the frequencies. You have monitored the control channel in manual mode to decode the system ID and you show 5 bars on the S-meter when scanning it, so it sounds to me like it is decoding okay.
You might try setting all the frequencies to NFM, if the 396 didn't default to that during initial programming.
I didn't see any mention of frequency tables in the manual, either under P-25 systems or UHF Motorola systems, so I'm not clear on whether or not they are really needed. I've been told by others that the 396 and 996 will grab the tables off the P25 control channel data stream so it isn't necessary to program them in.
ampulman said:
Is this system active, and as a 396 owner, am I missing something?
Yes, the system is active as far as being up and running. It is not busy, however -- I routinely monitor it from work and catch only a couple transmissions in a typical day. Your best bet to test your setup would be to be within reception of it from 9:45-10:30 on a Tuesday morning (the test isn't always exactly at 10:00).
I'd also suggest you program in the 7 frequencies as a conventional system. Lock out the current control channel and scan that system at the same time as the trunked system; if you hear something as conventional and hit scan again and it doesn't pick up a talkgroup, then either it is encrypted or the trunked system isn't programmed in properly.
Finally, regarding your question about it being normal for the 396 to mute the control channel "noise" when you're sitting on it in manual mode, if you don't get an answer here you might try posting that question in the Uniden forum here on Radioreference.com.
Jim