Please forgive me if this gets long, just want to give as much information as possible.
Let me start out by saying that my department switched over to narrowband back in November of 2010. We purchased 10 new Minitor V pagers, and reprogrammed some existing Swissphone RE629's (narrowband compliant), to align ourselves with the tone sets for dispatch (we have 2 2-tone, and 1 long). We have been experiencing some issues with the Minitor V's, and want to see if it may be something that can be corrected with programming, or if they need to be sent back for a "re-tune". The 5's don't always open on dispatch, and the record quality, well, just plain sucks. The pagers have a great deal of static. The swissphones do not seem this way, and it is definately not something with location. I have been trying to go through our old pagers for our recruits and for spares (minitor II, III, IV, swissphone RE529, and USAlert Nova's- all wide band) and all of them open fine and record great. In fact, they work better than before the narrowband switch. These are all being tested in the same location as the Minitor V.
In looking at the programming options, it looks like the 5's can be set for wideband, and I also need to confirm the proper frequency and dispatch tones. Do you think this may help, or should I just forgo this step, and just send them back to be re-tuned.
Please forgive to the long post. I am new to the radio and pagers with our department, and have been trying to research and read as much as possible to catch up. I am in the process of getting a MOT account to access any FSB's or firmware upgrades, to see if there may be a solution there. Any assistance or guidance is greatly appreciated.
TJ
Let me start out by saying that my department switched over to narrowband back in November of 2010. We purchased 10 new Minitor V pagers, and reprogrammed some existing Swissphone RE629's (narrowband compliant), to align ourselves with the tone sets for dispatch (we have 2 2-tone, and 1 long). We have been experiencing some issues with the Minitor V's, and want to see if it may be something that can be corrected with programming, or if they need to be sent back for a "re-tune". The 5's don't always open on dispatch, and the record quality, well, just plain sucks. The pagers have a great deal of static. The swissphones do not seem this way, and it is definately not something with location. I have been trying to go through our old pagers for our recruits and for spares (minitor II, III, IV, swissphone RE529, and USAlert Nova's- all wide band) and all of them open fine and record great. In fact, they work better than before the narrowband switch. These are all being tested in the same location as the Minitor V.
In looking at the programming options, it looks like the 5's can be set for wideband, and I also need to confirm the proper frequency and dispatch tones. Do you think this may help, or should I just forgo this step, and just send them back to be re-tuned.
Please forgive to the long post. I am new to the radio and pagers with our department, and have been trying to research and read as much as possible to catch up. I am in the process of getting a MOT account to access any FSB's or firmware upgrades, to see if there may be a solution there. Any assistance or guidance is greatly appreciated.
TJ
