dgruver911
Member
Well here we go again....apparently a recent Windows update is causing APX CPS not to open. The splash screen appears then nothing, you can see it running in Task manager, but it does not appear on the taskbar and you can't find the program window anywhere. After spending 2 days with Motorola Tech Support and our IT Department, their fix is to wipe the computer and reload an older version of Windows 10 pro. The build that hoses everything is 10.0.19041. A second laptop is running 10.0.18362 and having no issues. They had me uninstall the CPS and all instances of SQL Server and also shut down the BFE and Windows Defender services, to no avail. And apparently you can't just roll back a build update. Be warned.....