Motorola Centracom Elite Paging Question

[j_young1221]

Hello. Our dispatch center has evolved to the centracom elite dispatch consoles. The only problem we have had so far is with the VHF fire and ems paging. On our old system, when we did multiple pages, or tones, it would keep the channel open between pages. Now with our new system, it cuts the channel, just for a half second or so between tones, so when we do multiple tones, ie...weather alerts, pager tests, etc...the agencies that have stored voice pagers that are at the beginning of the sequence only hear about 2 tones then it cuts off, where, with the old system, when the channel stayed open between pages, they could hear the whole announcement. I know this is confusing as hell, and I wish I could explain it better, but we now have to do pager tests and announcements 2 departments at a time because of this issue. Is there a fix to this, and if so, how easy is it to fix. Thanks in advance.

 

[fineshot1]

What type of pagers are carried by the fire & ems crews?

I assume they are programmable so they should be able to
be set up to delay before they auto reset or the delay can
be increased to acheave the proper effect.

 

[j_young1221]

They carry everything from Minitor 2's to minitor 5's. We do have surrounding counties that do multiple pages and the channel stays open. I was wondering if it is a programming issue with our system. The fire departments checked with a local motorola dealer and they are wanting to charge $80 an hour to reprogram the pagers. Thanks.

 

[fineshot1]

Not sure if the centracom elite can be changed per your requirements but I think the
Minitor 3,4 & 5's can be. The Minitor 2 pagers are not programmable. Time for
someone in one of those orgs to think about buying your own programing software
and cradles for these pagers as it would pay for itself in a situation like this.

 

[j_young1221]

Yeah, that was my suggestion was to find someone local who can program the pagers, or go together and buy their own.

 

[MMIC]

Have the administrator of your Centracom Gold Elite console system go into the Console Database Manager (CDM) program and go into the timing parameters for each operator position that can tone your department and increase the "Paging Extended Talk Time" field from what it currently is. It can be extended up to 7 seconds and this should alleviate your issue as it will keep the console keyed for the length of time entered into that field after the paging tone is completed.