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Motorola DTR700 Portable Digital Radio 900Mhz

Joined
May 19, 2019
Messages
5
Can anyone help my out? I am quite disappointed from what I have found with my new DTR700s so far. I have found that in order to talk on a private group with the DTR700, both sending radio and receiving radio must be on the same private group (actively selected on the radio). My DTR650s will receive if a message is sent to the private group regardless of the currently selected group/channel on the receiving radio. This ability to send to who you want, regardless of the receiver's currently selected "channel" is the best feature of the DTR radios.

Is there any way to get a DTR700 to receive a transmission to a private group (that it is a member of) even if the receiving radio doesn't have the group selected? I understand that this traditional channel based send-receive might be beneficial to some users, but I would hope that it could be turn on or off. This is a huge issue for me and may be a show stopper for upgrading to DTR700s.
 
Joined
Sep 20, 2006
Messages
177
Location
Northern Colorado
Can anyone help my out? I am quite disappointed from what I have found with my new DTR700s so far. I have found that in order to talk on a private group with the DTR700, both sending radio and receiving radio must be on the same private group (actively selected on the radio). My DTR650s will receive if a message is sent to the private group regardless of the currently selected group/channel on the receiving radio. This ability to send to who you want, regardless of the receiver's currently selected "channel" is the best feature of the DTR radios.

Is there any way to get a DTR700 to receive a transmission to a private group (that it is a member of) even if the receiving radio doesn't have the group selected? I understand that this traditional channel based send-receive might be beneficial to some users, but I would hope that it could be turn on or off. This is a huge issue for me and may be a show stopper for upgrading to DTR700s.
It really sounds to me like you're talking about the SCAN feature that the DTR650's have. It allows you to be on one Talkgroup but "scan" and hear transmissions on other Talkgroups programmed (and then immediately talk on that Talkgroup if so desired.) Unfortunately, the DTR700's don't have that feature (unless some firmware update has happened I'm unaware of.) The loss of the SCAN feature was a bummer for sure, I really miss it.

The other feature that the DTR700's lost is the ability to see what radio is transmitting on a Talkgroup. We have a lot of users that end up with open mic's and it was great to know who it was, but that doesn't happen on the DTR700's unless you are in PRIVATE mode.

Both of these features REALLY need to come to the DTR700's!
 
Joined
May 19, 2019
Messages
5
Yes, it does sound like a scan feature. I don't see where to turn it on or off on the DTR650, and I don't have any scan lists set up, but we definitely rely on it as one of our normal radio functions.

I agree that not seeing who calls on a talk group is also a big loss. They gave the radio a new color screen, and then only use half of it for information when a talk group transmission comes in.

My three biggest issues with the DTR700:
- Loss of the "scan" feature
- No indication of caller on a private group call
- Loss of the ability to re-program contact names over the air. We use this often to rename the radios for special events.

I don't have high hopes that Motorola will correct these things soon so I may be returning my new 700s and looking for more 650s. Its great that the DTR700 has been refreshed with some newer tech, but it just doesn't live up to the great functionality of the 650s.

Does anyone know of a good place to post these concerns to Motorola?
 
Joined
Feb 17, 2003
Messages
1,146
Location
Nashua, NH
The DTR650 is always "scanning" private groups, even if talkgroup scan is not enabled. The scan list for talkgroup scan is for scanning public groups on the same hopset used by one or more private groups.

The DTR 600/700 models don't have any scan features. The DTR 600/700 models are set up to operate more like simple channelized conventional radios from an end user perspective. I suspect it also has to do with Motorola adopting the DLR way of programming going forward. The scanning features of the DTR650 might be incompatible with the Profile ID features in the new models.

I love the scanning features in the DTR650 and wish they were in the DTR 600/700 models. I am just happy that Motorola is keeping the DTR product line going.


Sent from my XP8800 using Tapatalk
 
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Joined
Sep 20, 2006
Messages
177
Location
Northern Colorado
Does anyone know of a good place to post these concerns to Motorola?
When I talked with the two (yes, 2) guys supporting this product at Motorola, they said it has to go through a dealer to provide feedback to Motorola. I could tell them my feedback all day long, but they weren't "allowed" to do anything with it. But if someone else knows different, I'd love to submit some feedback (both positive and constructive) to them about this product. :D
 
Joined
May 19, 2019
Messages
5
I love the scanning features in the DTR650 and wish they were in the DTR 600/700 models. I am just happy that Motorola is keeping the DTR product line going.
Its doesn't seem like they are keeping the DTR line going, but rather they are changing the DTR to be more like the DLT, and leaving the old DTR product line behind.
 
Joined
Feb 17, 2003
Messages
1,146
Location
Nashua, NH
Its doesn't seem like they are keeping the DTR line going, but rather they are changing the DTR to be more like the DLT, and leaving the old DTR product line behind.
The DTR 600/700 programs like the little DLR radios. My gut feeling is that's why there is no scan capabilities in the DTR 600/700 models.

I recently sold my fleet of DLRs to a friend for his business but I'm keeping my fleet of DTR650s and my fleet of DTR700 radios.

The little DLR radios aren't going away. I'm finding increasing use of them in retail stores. Most users are using them right out of the box at the factory default settings like FRS bubble packs. I can tell they are at factory default settings because they respond to Call All Available and Page All Available commands. The local Costco Wholesale in my area uses the DLR radios and they were using them before the DTR 600/700 models came out. The older DTRs don't have Call All Available and Page All Available features so I am reasonably certain that Costco in my area is using DLR radios.

The older DTRs are feature rich but they often are too much radio for the average business radio user. The DLRs are Motorola's answer to that. DLR = Digital Lightweight Radio according to Motorola.

I don't know how much longer the DTRs will be around but the little DLRs aren't going away anytime soon.

Sent from my XP8800 using Tapatalk
 
Joined
May 19, 2019
Messages
5
Ok, DTR700s don't have scan, so they won't receive if their channel isn't selected to the same group as being called by another.

The DTR650 always scan. Can I turn this off?

How can anyone say that these radios are "fully compatible"? The only situation that I can see that they can work together is on a single group/channel. I don't see any way to effectively program select groups or multiple channels that a user can choose to be part of one or the other.

If I program select groups of radios, the DTR650s will work on the groups (receive if part of a group that is transmitted to), but the DTR700s will only work when set to the matching channel/group regardless of the group structure.

If I run several channels (will all radios assigned to all groups/channels) the DTR700s will receive when they are on a selected channel, but the DTR650s will hear everything on all channels/groups at all times.

Groups seem worthless with the DTR700s and multiple channels are worthless when the DTR650s always scan.

Am I missing something here, or are DTR700s even more dumbed down, channel based, and nothing like the DTR650s than I thought?
 
Joined
May 19, 2019
Messages
5
When I talked with the two (yes, 2) guys supporting this product at Motorola, they said it has to go through a dealer to provide feedback to Motorola. I could tell them my feedback all day long, but they weren't "allowed" to do anything with it. But if someone else knows different, I'd love to submit some feedback (both positive and constructive) to them about this product. :D
After submitting a question/request to motorolasolutions (Contact Us - Motorola Solutions ) I got this response today. This is great news, but I may have to wait a while to get these fixes.

"
Hello Sir,
bellow are the features engineering is working on. Some if not all will come out in the next release in Qtr3
  • Scan
  • Quick Text
  • Group and Caller ID
  • Call Alert
  • Remote Monitoring (only for DTR700 and DTR720)
  • Remote Enabling/Disabling (only for DTR700 and DTR720)
  • Ringer Tones and Volume
"
 
Joined
Feb 17, 2003
Messages
1,146
Location
Nashua, NH
After submitting a question/request to motorolasolutions (Contact Us - Motorola Solutions ) I got this response today. This is great news, but I may have to wait a while to get these fixes.

"
Hello Sir,
bellow are the features engineering is working on. Some if not all will come out in the next release in Qtr3
  • Scan
  • Quick Text
  • Group and Caller ID
  • Call Alert
  • Remote Monitoring (only for DTR700 and DTR720)
  • Remote Enabling/Disabling (only for DTR700 and DTR720)
  • Ringer Tones and Volume
"
These are phase 2 features that were mentioned in early documentation but no further information was available. Nobody knew what phase 2 was at the time.

Will these features be available to existing DTR 600/700 radios as a firmware update? My fleet of DTR700 radios are among the first batch of them built.


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Joined
Jul 8, 2013
Messages
153
The DTR650 always scan. Can I turn this off?

Groups seem worthless with the DTR700s and multiple channels are worthless when the DTR650s always scan.

Am I missing something here, or are DTR700s even more dumbed down, channel based, and nothing like the DTR650s than I thought?
"Scan" is a bit of misnomer when using private groups, I think. As are "channels"...
I wrote up some info on how I believe the private groups work on my website. Certainly multiple groups and IDs are very usable on the DTR650.
 
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