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Motorola MCC 5500 Radio Console information wanted.

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unitcalling

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Joined
Jun 10, 2008
Messages
3
Does anyone have any experience with this equipment? I am looking for likes and dislikes on this system, as we are going to be getting these soon. Did a search on the fourm and didn't see any threads that had been started. TIA.
 

RKG

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Joined
May 23, 2005
Messages
1,094
Location
Boston, MA
From the installer's perspective: a nightmare. Not like anything else you've dealt with, and Motorola has no idea how it works (since it was designed and is manufactured for Motorola by someone else).

From the operator's perspective: more or less the same as any CentraCom GUI, with a few different icons and a bit more flexibility re: screen design.
 

N4DES

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Joined
Dec 19, 2002
Messages
2,201
There are 3 of them in service on the system that I manage and we had the first one installed the better part of 3+ years ago and have been very reliable.

They work well as they don't require telephone T-1's so a phone outage won't affect them.

Drawbacks are - alias database is seperate from the system and must be entered as a stand-alone system, expanding the system to add additional capabilites is expensive as it could require additional XTL5000 control stations, console patching takes additonal resources so systems with low capacity might have a problem with it, and there is no console/dispatcher override.

There are other things but its early and I have to get my act together to get to work...
 
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