Motorola XPR 5550e programmable button question

[Mikesuper26]

Hello all,

I recently purchased a Motorola XPR 5550e that I installed in my vehicle and it works great. I am having two small issues. I have assigned the "short press" of programmable buttons 1 and 3 to control talkaround mode and high/low power, respectively. I cannot get either of these functions to work. I have ensured that all channels have "allow talkaround" selected on the channel information section. Also, curiously I can not edit these options from the radio's menu, even though I selected both to be edited by the user on the menu tab.

This is a small issue but it is something I would like to figure out as I occasionally use these features. I am using CPS 16.0 build 827. Any advice would be much appreciated.

Mike

 

[K2NEC]

Just out of curiosity, what is the firmware in the radio?

Try setting your option for front programming from "user" to "dealer". Not sure if that would make a difference but I haven't had any issues with dealer.

What happens when you try to press these buttons? Does nothing happen at all or does it give you a low bonk tone?

 

[Mikesuper26]

Thanks for the reply. Firmware version of the radio is R02.50.05

You may be on to something with the front programming selection. Mine was set on "disabled." That might be the cause.

When I try to press the buttons nothing happens at all. No bonk, no nothing. I will change the front programming to "dealer" and see if that fixes the problem.

Thanks!

Mike

 

[K2NEC]

Your firmware is a little old as well. If you have the ability, I'd upgrade the firmware to nothing newer than R2.09.

If you aren't getting any noise out of the buttons is it possible that the button is bad? If the function was unable to be performed then the radio would give a low bonk tone. Unless you have alert tones disabled of course. P2 and P4 are confirmed to be working correct?

 

[Mikesuper26]

I don't currently have a programming cable as I use Bluetooth to program the radio. If changing that setting to dealer doesn't fix it I will consider purchasing a cable to do a firmware update. I doubt the buttons are bad. They both have long press assignments which work perfectly fine. I also sent my codeplug to a friend who uploaded it to their blank XPR 5550e and it had the same problem, so I am really hoping that changing that setting from "disabled" to "dealer" will solve the problem.

Mike

 

[n3obl]

I would get a cable. The OEM cables are relatively cheap at less than 100 dollars. Last i looked i think like 60 dollars.

 

[K2NEC]

I bought an OEM one used off ebay for $30

 

[Mikesuper26]

I will definitely look into getting a programming cable. @K2NEC thank you for the suggestion. Changing the front panel programming from "disabled" to "dealer" solved my problem.

Mike