XTL/XTS5000 Motorola XTL 5000 with O3 control head, no backlight

[flarimeki38]

Hi all, I have a Motorola XTL5000 radio here with the O3 head. There seems to be some kind of firmware bug in the O3 which is disabling the LEDs and backlight when on my brick. I've tried swapping to two other O3 heads, one exhibited the same thing and another worked fine. All three work fine on a newer APX radio.
My XTL is on the latest firmware, but the O3 is not.
I spoke to Motorola who sent me a new firmware for the O3 but I need a depo flashzap software that I can't get and they won't give me in order to update the head.
Anybody else seen this?
Thanks!

 

[WB6WQF]

Yeah, no. There is no depot, flashzap or special software that you need. And, giving you the benefit of doubt, I've never heard of Motorola sending anyone firmware for EOL equipment like you have, but hey, you said they did. Updating your firmware is simple using legitimate and readily available software and, even without a firmware update, it just sounds like your programming is not correct.

 

[vagrant]

Is Surveillance Mode enabled?

 

[flarimeki38]

Hi all, I have a Motorola XTL5000 radio here with the O3 head. There seems to be some kind of firmware bug in the O3 which is disabling the LEDs and backlight when on my brick. I've thttps://nox.tips/ https://xender.vip/ried swapping to two other O3 heads, one exhibited the same thing and another worked fine. All three work fine on a newer APX radio.
My XTL is on the latest firmware, but the O3 is not.
I spoke to Motorola who sent me a new firmware for the O3 but I need a depo flashzap software that I can't get and they won't give me in order to update the head.
Anybody else seen this?
Thanks!

issue got solved!

 

[vagrant]

@flarimeki38 I presume you had Surveillance Mode enabled. If that was not the issue, please share the solution so that others may learn in case they have the same problem.