Your radio has a major issue that cannot be corrected through normal methods. If you recently purchased this radio or had it serviced at a Motorola repair depot SEND IT BACK, it is buggered. If you bought from a private party, get your money back, the time and effort needed to fix this turkey isn't worth it. Someone did not know what they were doing. With a mismatch at the base hardware level where the codeplug and the self test report two different things, the embedded firmware is going to be sending commands to components that are NOT where they are supposed to be.
Get your money back.