Nolynn3
Member
OK - this is so frustrating
I bought a really nice used MT2000 and took it in to the local Motorola shop about 5 months ago and had it programmed. Doing it right cause I didn't want to do anything that could reflect poorly on our dept. Didn't have many opportunities to use it, but eventually realized there was a mistake in the programming and took it back to the local Motorola shop to get it fixed. New guy works on the radio and tells me it's no good. He can't read it. He's been swapping cables and boxes and no go. Another tech comes in and says don't use that cable use this one and that box etc. There's confusion on how and what to use to do the job correctly. They programmed this radio 5 months ago but now they can't come up with the code plug, and won't agree they ever touched it, and throw their hands up and say it's no longer supported by Motorola and they can't send it in for help. The guy that programmed it originally has left, so I'm out a radio.
First Question - if they can't read it, could they program it with the original code plug if they'd saved it ?
Second - If Motorola won't work on it, is it possible these guys just don't know enough to get it straightened out, and perhaps I can find someone with more knowledge ?
I know Motorola would like to see these radios disappear, but at our level with volunteers out in really rural areas, access to these inexpensive radios is necessary.
I bought a really nice used MT2000 and took it in to the local Motorola shop about 5 months ago and had it programmed. Doing it right cause I didn't want to do anything that could reflect poorly on our dept. Didn't have many opportunities to use it, but eventually realized there was a mistake in the programming and took it back to the local Motorola shop to get it fixed. New guy works on the radio and tells me it's no good. He can't read it. He's been swapping cables and boxes and no go. Another tech comes in and says don't use that cable use this one and that box etc. There's confusion on how and what to use to do the job correctly. They programmed this radio 5 months ago but now they can't come up with the code plug, and won't agree they ever touched it, and throw their hands up and say it's no longer supported by Motorola and they can't send it in for help. The guy that programmed it originally has left, so I'm out a radio.
First Question - if they can't read it, could they program it with the original code plug if they'd saved it ?
Second - If Motorola won't work on it, is it possible these guys just don't know enough to get it straightened out, and perhaps I can find someone with more knowledge ?
I know Motorola would like to see these radios disappear, but at our level with volunteers out in really rural areas, access to these inexpensive radios is necessary.