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MTS-2000 W/ DAMAGE

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tommul05

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We have a MTS-2000, that has fire damage, the front of the case is slightly melted, the side where you would put a lapel mic is also slightly melted and the "pins" are not porportioned as normal. There was also water damage, it drained water for about 45 minutes. It is going to the Depot, do you all think it will be repairable? Do you think they can at least get the codeplug from it? or do you think it is a lost cause?

Thanks!!
 

FuelForFire

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Some times these things can surprise you... I have heard some horror stories followed by miracles.

Either way, if it comes back you definitely got your $300 worth for flat rate repair.

Let us know how it turns out!

Mike
 

mlevin

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Once saw a picture somewhere of an XTS 3000 that was caught in a flashover. The radio case was burned to a crisp, but the knobs still functioned smoothly and the audio was loud and clear. I would give a shot at repairing it.
 

ocn29rsc

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For a long time I didn't buy motorola radios becuase of some service places localy, they love when you bring in motorola equip for service and you payed for it dearly!

I've owned:

Shinwah-junk
Standard-good
Kenwood (tk-270)-good for other things than firefighting
Kenwood (tk-290 paid some big money for this one, told it would hold up to such environments)-junk back to factory twice!
Motorola (ht-1000-bought used)-great, paid much less than any of the above and has outperformed all.

Anyhow the standard was submereged in saltwater, I disconnected the battery rinsed in fresh water and allowed to air dry. The radio worked just fine with no repair time.

J. Cody
 

KB8UYC

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Back in the early 90's when I was an explorer at the fire department, one of the captains dropped his portable outside a buring house. The radio was a total loss but the radio still worked. A lot of people dont like Motorola, but motorola builds the best PUBLIC SAFETY RADIO out there! In this case I believe it was just recased and checked and sent back!

Eric
 

911_Radioman

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Not the best - are the 'most available'

I really hate reading the ill-informed harp on MOT two-way radio.

You people think you 'own the best'. You're sadly mistaken.

They are the lowest quality in terms of performance there is, and I know because I did these tests myself.

At the factory development center where they were designed and built - as recently as three years ago - we used to bench test them head-to-head against Standard, EF Johnson, Kenwood and others.

The $600 Kenwood beats the $1800 Saber up 8 ways to Sunday, including the very critical intermod rejection spec.

New EF Johnson stuff is a virtual 'clone' of comparable Motorola stuff - and a lot less pricey.

Standard is about the same, and likewise much less costly.

I really wish the 'Guns and Hoses' out there would do their jobs, and let us do ours.

I don't comment on what kind of guns the police use on their users' groups, and I don't tell the firefighters how to make coffee and sit on their ass eating doughnuts most of the day.

Don't 'you people' spout off and tell the world what 'great quality' Motorola is until you've had to fight a Motorola manager or vice president tooth and nail to use the high spec parts you need to get your design to work.

They will fight you all day when you want to spend an extra penny a part or a total of maybe 15 - 25 cents more per radio, because they're so anal about 'profit'.

The product has to meet design specs. They want it made as cheap as they can get it made. The two goals are diametrically opposed.

Quality is last on their list of objectives, my friend. They operate that business on razor-thin margins, and haven't done anything 'new' with trunking in this country in almost 20 years.
 

FuelForFire

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Re: Not the best - are the 'most available'

sciottos said:
I really hate reading the ill-informed harp on MOT two-way radio.

You people think you 'own the best'. You're sadly mistaken.

They are the lowest quality in terms of performance there is, and I know because I did these tests myself.

So far this topic has centered on physical durability, not RF performance.

sciottos said:
At the factory development center where they were designed and built - as recently as three years ago - we used to bench test them head-to-head against Standard, EF Johnson, Kenwood and others.

The $600 Kenwood beats the $1800 Saber up 8 ways to Sunday, including the very critical intermod rejection spec.

The saber series of radios is 15-20 year old technology. If you were testing these against current Kenwoods then I would not be surprised in the least if the Kenwood model outperformed the Saber.

sciottos said:
New EF Johnson stuff is a virtual 'clone' of comparable Motorola stuff - and a lot less pricey.

Standard is about the same, and likewise much less costly.

My agency has a mix of HT1000's and Standard VX-180's. The display is nice on the Standard and they are a little smaller, although fatter, than the HT1000. Our radios get abused. After 2 years the standards are dropping like flies and the HT1000's (which are 7 years older than
the Standards) are still going strong.

sciottos said:
I really wish the 'Guns and Hoses' out there would do their jobs, and let us do ours.

I don't comment on what kind of guns the police use on their users' groups, and I don't tell the firefighters how to make coffee and sit on their ass eating doughnuts most of the day.

I am not even going to respond to that. I am sure some one else will be more than willing to flame you for it.

sciottos said:
Don't 'you people' spout off and tell the world what 'great quality' Motorola is until you've had to fight a Motorola manager or vice president tooth and nail to use the high spec parts you need to get your design to work.

They will fight you all day when you want to spend an extra penny a part or a total of maybe 15 - 25 cents more per radio, because they're so anal about 'profit'.

The product has to meet design specs. They want it made as cheap as they can get it made. The two goals are diametrically opposed.

Unfortunately, that is the nature of business and the bain of every engineer. This is not something that is unique to Motorola. I am sure if you talked to some one over at EF Johnson or Standard they will have the same complaints.

I know personally the frustration of trying to explain to some one who has absolutely no engineering background the importance of such things. Just as we are engineers they are businessmen and just as we must be concerned with engineering matters and they must be concerned with business matters. Yes, we are "diametrically opposed" as yu put it but that is not going to change and it is not just a problem that Motorola faces.

sciottos said:
Quality is last on their list of objectives, my friend. They operate that business on razor-thin margins, and haven't done anything 'new' with trunking in this country in almost 20 years.

I think that 10 years ago Motorola was by far superior to any other manufacturer. I believe that today they are still superior but the gap between Motorola and the rest of the competition has narrowed considerably.

Today, there are a half dozen manufactures that can produce a product that is 80% as good as Motorola and is 30% the cost. Motorola still makes radios that are far superior as far as durability is concerned. However, even this has taken a turn since the advent of the "snap together" radios.

That being said. I would still trust a Motorola product over some one elses any day. Ten years from now that might be a different story.

Mike
 

911_Radioman

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Why won't Motorola license TETRA or DIMETRA here in the states? The European Public Safety community has it all over us here in the states. Why?

You know these answers.

Ten years? I heard someone at IWCE 2 weeks ago say more like 2. The monopoly is broken-up. MOT has to face the music. They waited too long to adopt new technology, and have kept the industry mired in the mistakes of the past, out of pure greed.

FDMA on 6.25 kHz is impractical. The solution is TETRA or a TDMA-like solution to get the same spectral efficiency.

This is what M/A-COM has been trying to sell all along.

This whole 'game' is like watching an 800 lb. gorilla beat up a child-prodigy that's locked in a cage with it (and watching an unruly mob of knuckle-draggers cheer the gorilla on).
 

scanfan03

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He only has 20 posts, and he has already started flaming firefighters!!! :roll: :roll: Not a smart idea buddy!! The next time your house is on fire, the fire department should just set up an expresso machine in front of your house and drink coffee while watching it burn to the ground!!!!

Anyways, I think they would know what radio they like best since they abuse them from a day to day basis.
 

Grog

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I wish I had a Jedi when I did the FF/EMS gig. We had Kenwood 270s, and when in full gear they were sorta small and hard to handle.

Plus you could use a Jedi to break out a window :lol:
 

bsavery

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scanfan03 said:
He only has 20 posts, and he has already started flaming firefighters!!! :roll: :roll: Not a smart idea buddy!! The next time your house is on fire, the fire department should just set up an expresso machine in front of your house and drink coffee while watching it burn to the ground!!!!

Anyways, I think they would know what radio they like best since they abuse them from a day to day basis.

Don't forget... they'll have to have donuts with that coffee!!! :lol:

Back when I was a bench tech at a radio shop, we had one police chief that refused to get Motorola units. They were just too expensive to replace when his officers threw them at fleeing suspects! :shock:

Bob
 

911_Radioman

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Flaming?!?

No, that's just a gentle reminder.

"Only 20 posts"? Means I have better things to do with my time.

My firefighter friends know who I am and owe me big. I was the only one to come forward and tell them the truth about a certain Motorola product deemed 'unacceptable' by the Fire Chief of New York, and I intimately know the reason for it's failure.

It's a classic case of letting 'marketers' and other non-technical types (like fire-people) make decisions that are best left to design engineers.

Don't believe me? Read Bill Bowen and (Captain-FDNY) Jack Joyce's book, 'Radio Silence'. It's available on Amazon.

At least I don't refer to them as 'knuckle-draggers' - that's what Motorola management refers to police and firefighters as - OH, SORRY. I FORGOT. THEY'RE 'THE BEST'... :roll:
 

scanfan03

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Re: Flaming?!?

sciottos said:
It's a classic case of letting 'marketers' and other non-technical types (like fire-people) make decisions that are best left to design engineers.

So you run into burning houses with radios? Do you abuse radios as much as firefighters and/or police? If Mot is so junk, why do firefighters and police prefer them???? I can truly say that I could beat someone upside the head with my MTX 8000 and it would hurt THEM, not the RADIO.
 

FuelForFire

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Re: Flaming?!?

sciottos said:
My firefighter friends know who I am and owe me big. I was the only one to come forward and tell them the truth about a certain Motorola product deemed 'unacceptable' by the Fire Chief of New York, and I intimately know the reason for it's failure.

It's a classic case of letting 'marketers' and other non-technical types (like fire-people) make decisions that are best left to design engineers.

Out of curiousity, what exactly was wrong with the XTS3500 that made it such a huge failure?

I always thought it was simply released too soon and combined with the usual tooth and nail resistance to change among firefighters brought it down.
 

tommul05

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OK Flat rate repair from the depot. Radio was repaired, reprogrammed, and now back in service. Suprised me. Thanks all
 

grem467

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Re: Flaming?!?

FuelForFire said:
Out of curiousity, what exactly was wrong with the XTS3500 that made it such a huge failure?

I always thought it was simply released too soon and combined with the usual tooth and nail resistance to change among firefighters brought it down.

from what i heard the 3500 was released as an "interim" radio between the XTS3k and XTS5k for the 3 letter boys, in response to some complaints they had regarding the 3k, ie slow boot up time, and an issue with certain encryption systems.

thats why it was only available in VHF or UHF and conventional only. the 3500s that have trunking in them were frankenflashed AFAIK
 

n4dog

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I have been a FF/EMT for 10 years and now work with Federal Govt. at a FCI. I have used several brands of radio, and Motorola wins hands down. Motorola's last longer and stands up to the abuse. I can not count the number of times I have dropped my HT1000 or XTS3000, and it just continues work. I wish the Moto's did not cost as much, but you pay for what you get.
 
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