mitcha3154
Member
Hello. 2nd time posting this problem. My feed (East Hartford Fire) stops at random times. Sometimes it runs for 20 minutes, sometimes 10 hours, but so far it has never stayed on overnight. When it stops, the RR web player sometimes will freeze, showing the "stopped clock". Other times the RR player will skip to the next feed listed for Hartford, CT county. When playing via Windows media player the MP will freeze. When playing thru itunes it will skip to the next song in my playlist.
I have DSL. As expected, AT&T ran all the tests they could from their remote location and said that everything was fine. Must be a problem with my router, etc. Since then I cut out the router and ran the DSL modem directly to the PC providing the feed. Nothing else in the mix other than the modem and the PC. The phone wire to the modem runs directly off the demarc in my basement right to the modem.
This did not help at all. My ip address changes very frequently with DSL. I was wondering if the feed is stopping when the ip address changes but no. The feed has stopped working with the ip address remaining the same.
The only thing left for me to troubleshoot is the actual PC in my basement that provides the feed. Maybe something on it is causing the problem. before i go any further, I would like to know if my problem is inherent with RR. Maybe the feeds DO quit working after a while, but I'm doubting that. If someone who knows for sure can tell me that the broadcast should run without interruption for more than 12 hours or so then I will try another computer before I call AT&T again so that they can be of no help.
I had cable internet previously but I dropped Cox because I know for a fact they were losing my emails. If you guys think that going back to cable will alleviate these problems then I will consider just doing that.
Sorry this is so long but i wanted to try to give all the details. Thanks in advance for your help. -Mitch
I have DSL. As expected, AT&T ran all the tests they could from their remote location and said that everything was fine. Must be a problem with my router, etc. Since then I cut out the router and ran the DSL modem directly to the PC providing the feed. Nothing else in the mix other than the modem and the PC. The phone wire to the modem runs directly off the demarc in my basement right to the modem.
This did not help at all. My ip address changes very frequently with DSL. I was wondering if the feed is stopping when the ip address changes but no. The feed has stopped working with the ip address remaining the same.
The only thing left for me to troubleshoot is the actual PC in my basement that provides the feed. Maybe something on it is causing the problem. before i go any further, I would like to know if my problem is inherent with RR. Maybe the feeds DO quit working after a while, but I'm doubting that. If someone who knows for sure can tell me that the broadcast should run without interruption for more than 12 hours or so then I will try another computer before I call AT&T again so that they can be of no help.
I had cable internet previously but I dropped Cox because I know for a fact they were losing my emails. If you guys think that going back to cable will alleviate these problems then I will consider just doing that.
Sorry this is so long but i wanted to try to give all the details. Thanks in advance for your help. -Mitch