If it was aviation, he'd have a CFI who was working with him on a regular basis to teach him the rules, the techniques, and the "zen of general aviation". Sadly, we don't have that in amateur radio to a large extent. Folks study (memorize) online, take their tests online, get an email from the FCC with their license, buy a radio online, look up local repeater frequencies online, and never have 1:1 contact with another ham until they press that PTT button.
I will say that I think I'm a better amateur radio operator due to interaction I had with other amateur radio operators online (well, dial-up BBSs and FidoNet) in the months leading up to my first license exam. So, let's set a good example for the guy and try to politely nudge him in the "right" direction.