There is another HRO in OC off of the 5 on Euclid also. Some of the guys who work there do seem to kinda look down on scanner users who are not hams.
I have never had any problems with smart asses; when ordering scanners, antennas or anything else from Amateur Electronic Supply in Las Vegas! There used to be a place on Bascom Avenue in San Jose with the same snot nosed attitude. QUEMENT ELECTRONICS is long gone now. A clerk named Manny acted like he was Mr. bigshot FCC agent in person, often providing BS to customers, that weren't members of his elite ARRL club. In fact he was more full of ---- than the real feds.
Read my story about the jerks with a tude if you like...
I still can't forget the moron who cussed like a drunken sailor on the Children's Band; when he wasn't complaining about them on two meters. One day, a friend of mine decided to rebroadcast one of "VIP #1's" obscene tirades (on channel 37 LSB) on the 146.760 repeater in San Jose too. We ROFLOAO. That's all it took for the Santa Clara Valley Repeater Society officers to kick an a--hole out of their club and off of their repeaters.
It wasn't exactly legal but the FCC would have dragged their feet until Hell froze over. Nobody is gonna listen to one of those self-righteous ARRL potty mouths threaten people in the area with his guns for very long. The last I heard, VIP #1 and his gang of idiots have their own repeater on 1296 mhz licensed under the callsign N6EEZ.
Nothing whizzes those jerks off, more than reminding them that outdander groups like HF International (call frequency 27.870 mhz) and the National Association of Whiskey Clubs; were started by renegade licensed hams, who were sick of the over regulated stuffy atmosphere on their own bands. And that is exactly how thousands of 10-4 Good Buddies acquired their ILLEGAL modified YAESU, KENWOOD and ICOM transceivers. I knew a couple of bootleggers who who used vintage SWAN and COLLINS gear.
I'm not on 11 meters any more; but it was a lot eaier to get a rig with a decent receiver, (legal or not) run a clean transmitter (10-20 watts) instead of listening to a deluge of garbage forever...