Is Don still in the land of the living? He's gone completely silent, far as I can tell.
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Don Starr, the author of the Starrsoft software programs has apparently abandoned his website, products, and customer support. His website is still up and accepting payments to register his software, but many folks here have sent payment for the registration keys and never received them. After trying all avenues to reach Don to rectify the situation, they ended up having to file disputes with their payment service to obtain refunds.
His last post on the forums was over 3 years ago, and as far as anyone knows that seems to be his last interaction with any of his customers offering any kind of support. He last logged into the forums 2 years ago.
He is/has been working for/with Whistler. His latest résumé posted on LinkedIn shows him as a consultant to Whistler Group from "2013 - Present".
And Whistler Wendy mentioned him here in July 2016:
When I get my TRX-1 next week and update and enter my police/fire by zip, will it automatically scan/RX DMR channels in my area, or do I need to do some additional programming to get it? Thanks for your help! That depends on what DMR systems/channels have been identified by others in your area...
forums.radioreference.com
His latest "Experience" entry on LinkedIn shows him as a Sr Embedded Firmware Engineer at USA Technologies Inc. in Colorado from "February 2020 to Present".
As mentioned above, current choices for WS1065 programming software are ARC500 and PSREdit500.