I agree. Read, push buttons, make mistakes, and LEARN how the radio functions. The 97 has been one of the easier radios I've ever had to program. But, then I learned on a Pro-90 ten years ago. I used to bang my head trying to get that radio to TT)Nah, you don't need 1 on 1 help. You need to just sit down and read. RIF - Reading Is Fundamental.