If it's a P25 system (which is what it's listed as on RR), rebanding and trunking tables should not need any special settings.
Interestingly, looking at fcc.gov, the license is actively being modified (as of last week):
20K0F3E - 5 kHz deviation FM "wideband 25 kHz" analog voice (FM mode in RadioReference.com Database)
5K76G1E - P25 CQPSK voice (typically used for simulcast systems – this is NOT P25 Phase II)
The question is if there's something odd about the system, it's transmitting at lower power than what you need to receive it, the radiation pattern is tuned to limit the coverage area or it's just a problem similar to the digital simulcast issue. This really has me curious but I'm 6 hours away so all I can do is speculate.
Something to try -- figure out which frequency is the active control channel. Program ONLY that frequency into the your scanner for this system. Run in ID SEARCH mode with only this system enabled. And, if possible (option) - try to go close to the tower/site (3600 WINDHILL COURT?) and see if the reception is better near the tower.
Another thought -- if it might be a trunking (tracking) issue, try loading the frequencies as conventional and see if you hear anything (lock out the CC of course).
If they're just P25 voice (but not Phase 2) - you should be able to hear it - just not track it very well.
Pro96Com is the right way to get some better answers.
I live in New Bern and I am not receiving anything at all. The active control channel (as I am typing this) is 856.7375 and it broadcasting system ID 0056H-0101. If I tell it to hold and run ID Search it finds the radio traffic but there is no sound with it. I was listening to radio traffic just fine a few days ago and then it quit and I am lost! Any ideas?? I am using an Uniden BCD996XT.