Blackswan73
Active Member
They will most likely ship in a separate package.
Did you use the scanner on this computer before?I got my Pro-688 back, and attempted to follow the instructions to complete the upgrade, and have hit a wall.
This is all on Windows 10. I installed the EZ Scan software, the scanner connects and shows an update for the software, CPU and DSP. I then ran the updates. After it installs the new version of EZ scan, the computer won't recognize the scanner being plugged in at all. I've tried following the steps to use unsigned drivers, and can't do that, because nothing is recognized in the device manager even. I've rescanned for hardware changes, and that gets nothing as well.
Any ideas?
And nothing at all showing in Device Manager? No drive letter either?Yes, and it worked fine with the old RadioShack software before. It connected fine to EZ scan the first time, but as soon as I updated, it's now not connecting.
Yes, and it worked fine with the old RadioShack software before. It connected fine to EZ scan the first time, but as soon as I updated, it's now not connecting.
Try a NEW usb cable first.
Despite the fact the stickers still say Radio Shack, your scanner is now a WHISTLER ws1080. Therefore you need to install the ws1080 COMPORT driver (with unsigned driver privileges for win 8-10) and the ws1080 version of ezscan. Both can be found on whistler's website.
If this doesn't work uninstall the scanner and any comport driver from device manager, then power down the computer and restart then try reinstalling again.
Once we have updated our scanners, do we post in the Whistler forum or the GRE forum.?
Once the upgrade is done by Whistler your scanner is a WS1080. Use the whistler forum.
Did the administration team and moderators say this?Or is just a assumption on your part?Not busting balls just for clarification.ThanksOnce the upgrade is done by Whistler your scanner is a WS1080. Use the whistler forum.
Did the administration team and moderators say this?Or is just a assumption on your part?Not busting balls just for clarification.Thanks
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