New owner. Bought BCD996P2 as local law and fire/rescue went to a trucked system. Paid for access here and downloaded ProScan (current version n16.4). Went to Database section of ProScan to import a database. Used the RadioReference part and got to the window that asks for the user name and password. When i enter it the Proscan error and says invalid username or password. Since I'm obviously logged in here the login information is correct. Can anyone tell me what I;m missing? ProScan software seems to be straight forward and will basically program the scanner with the data that RadioReference provides but I can't log in to even start the access. Please help.