Just purchased the radio shack (Digital trunking Pro-2096). Seems very difficult to program to me. I'm at a lost. I asked the radio shack dealer if they could program in the local county police & fire for me. They said sure, but I don't think they knew what they were doing because it happened so quick. Took it home and it doesn't scan their frequencies. The county has just switched to digital 800mhz freq. So I went to another radio shack and they sold me a programming cable & driver software. They said this will help me program this model. I didn't realize it didn't include the software until now. My computer is running windows xp, so were can I get software that will help me program this thing?? Does most county sheriff freq have their own talk groups on the new 800mhz channels?? It would be nice if I could just listen to my local county and fire without hearing the surrounding counties?? I'm not sure what the Radio shack put in this scanner, but can't seem to find it. They connected a cable to it and unplugged it and said here ya go its ready. Wow, I told them I didn't know it was so fast to program. Well when I try to scan it says all channels are locked out. I think this means none of the banks have programmed freq in them ?? You can see how lost I'm, any help would be great.