Welcome Steve! The folks here really helped me as well I'm new to the digital scanning world!! At first I tried to program my scanner manually then a few people answered me back and advised me to use the Win500 software. It is so impressive that I purchased it for life and had the privilage of a wonderful member here creating me a file and walked me through uploading it in my scanner. The thing works now to perfection hitting all the talkgroups and frequencies...I now hear everything!! Good luck if you have any questions pm me I would be glad to help if I can!!!!