Hazy-
I've no idea what your employer is using the radios for, rashly guessing that's a Part90 licensed business system? If it is only using one channel, I think you can buy a clean used "real" radio from Motorola, Kenwood, Icom, etc. that will do a much better job at half the cost of a new radio.
The BaoFeng's present some liability problems for a business, as there are very few that are legal for most uses, even if they are unlikely to be caught. (Corporate types tend to get upset about the odds.) And as noted, there are also real performance differences. The software in those Chinese radios is pretty good, but it can't do the job of the actual hardware bits in the commercial licensed brands.
You could look at that the same way you might look at commercial food handling: What you do in your own kitchen, at hand, just isn't going to be accepted in the food service industry. The reasons aren't always obvious but they should be considered.
If that's all old news..."nevermind". It is just something that needs to be considered, if the business is going to start telling people to supply radios for anything more than casual personal listening. The lack of any real "factory" support on most of the imported radios is just the tip of the iceburg.
And, many of the vendors of clean used commercial radios will include programming, to match the business license terms or yours, so that's one less thing to puzzle out.