i have a department with an A tone of 2575.0 and a B tone of 1180.0 but nothing comes though. it said it found the A tone but checking for B tone then it says checking for long tone? i have it added with A/B tone i know they have a long tone of 330.5 but how do i add that? ive attached a picture as well
also it says it failed sending as a mp3 and sends a wav. how do i correct this problem too?
To send as an mp3 make sure you have ffmpeg.exe in the program directory (you'll need to download it, see the program page for the link). As for the B tone, make sure your audio levels are adjusted properly..it's seeing an 800 Hz tone there for some reason.
Andy