the only way to fix this is try & figure out
I say this with respect, the only way you can tackle this radio is to try & figure out yourself, I realise what you are saying , everyone hear has had a hard time & loves the hobby
you have chosen for your first trunk radio ? one of the most complicated radios around to program as it does not use ie: conventional 1-100 memory channels
the problem with letting someone else doing "the work" for you is that when you get into a pickle you are swetting the fact that you are powerless to get it back going ,
when i got my 1st 600 , it took me what seemed liked forever to get it going, but i perservered , I read the manual , I pushed the buttons , I got the software etc, I have programmed the thing numerous times had some problems where it did not work , but reset the whole thing and started over again,
the best suggestionis give us more detail on your problem & we will try and resolve form there
if you have software do a reset of scanner & then re-load entirely that is a start!
