Up until recently, most land-mobile voice "narrow-band" has
been 5kHz frequency deviation. The highest audio frequency
is about 3kHz. A simple formula for the bandwidth (occupied)
is: twice the deviation plus twice the highest audio frequency,
which works out to 16kHz.
To conserve bandwidth, a new low-deviation FM is being
used: 2.5kHz deviation, 3kHz audio bandwidth (as above).
The occupied bandwidth is 11kHz.
It can be a bit confusing, since some scanners refer to
the narrower one as NFM. They are all "narrowband",
compared to broadcast FM.
Dave