NHSP used to have local dispatchers at each troop station location (except D/HQ). A number of years ago NHSP began consolidating dispatchers to the IPOC in Concord for Troops A-D. The consolidation was occurring with retirements and resignations of the troop station dispatchers until the system upgrade was completed in late 2019 and the remote consoles were discontinued. Troop F in Tamworth currently dispatches for troops F and E. Marine Patrol is also dispatched out of both locations depending on where the MP officer is located. Laconia's 911 center, along with the Radio Shop, NH State Hospital, and Fish and Game HQ also have dispatch consoles present. There also also 10 laptop dispatch consoles that can be used at incidents or other situations such as social distancing.
As for the system upgrade question, NHSP's radio system is now managed and maintained by the DOS division of Emergency Services and Communications and the licenses are being slowly transferred to the division. Dispatchers remain NHSP civillian employees. The system itself was upgraded from the 1996/2001 ASTRO/Centracom circuit based V.24 system to a Motorola ASTRO25 all-IP system. The system features geo-redundant (and self redundant) Motorola M3 cores, MCC7500e dispatch consoles, and G-Series site equipment (GTR8000, GGM8000, etc.) The only portions of the old system left are the Quantar transmitters that operate LP North and LP South, along with Fish and Game's Quantars. They are in process of being upgraded slowly. No additional sites were added to the system, as that is an additional phase of the upgrade program going forward. There were also no changes in system coverage from the upgrade, it was equipment only, although some changes may be noted because of improved equipment and audio quality as a result of the M3 Core audio processing (all IP codecs)....no more V.24 or analog audio!