No contacts showing up on the Pi-Star dashboard. But 2M works on dual band

[K0AMY]

Is it possible for 70cm to be broken (not transmitting) but 2M still working on a dual band radio? I’ve had this Anytone878 UVII radio for the past year up and working with a jumbo hotspot. Everything was great! Then one day it stopped working..... No contacts showing up on the Pi-Star dashboard. But 2M works.

I had Bridgecom tech support take over my computer… twice. They said “buy our SkyBridge hotspot! That will solve the problem.” It didn’t, and I returned it. Then they said the radio itself must be broken. Well, I don’t know… Maybe it is broken, since I can’t access 70cm but I can access 2M. Really irritating as this started 1 month past the 1 year warranty.

Instead of using the jumbo hotspot (yes, it is programmed correctly), I thought I would try accessing the talk groups via the local repeater 5 miles away. Using our local radio club ( Sierra Nevada Amateur Radio) code plug. So, I reset the radio, updated the firmware, and uploaded the newest codeplug off SNARS, entered my ID # blah, blah. I was hoping this would work, but the radio screen shows “can’t access repeater”… I don’t know if I’m having a senior issue or what. Wish I could try what I’m doing on a different radio to rule out a software or programming issue. If what I’m trying works on a different radio then I would know for sure that 70cm on my radio won't transmit. Don’t know how it could stop working when it’s only 13 months old and sits on my desk. Grrrr…

I know this is a can of worms tech supportwise. Any ideas appreciated. Thanks, Amy

 

[sallen07]

Is it possible for 70cm to be broken (not transmitting) but 2M still working on a dual band radio?

Depending on the radio (or maybe not) that is quite possible.

Couple questions for you. You put your hotspot code plug back on the radio and verified that the frequency for the HS was correct, yes? Any chance the HS configuration got changed somehow?

Most if not all hot spots have LEDs indicating transmit and recieve. Does the "recieve" LED light up when you key the HT?

How have you verified 2m operation? Simplex? Using a repeater? Are there any 70cm analog repeaters nearby, or could you get someone to try 70cm simplex with you?

 

[K0AMY]

Couple questions for you. You put your hotspot code plug back on the radio and verified that the frequency for the HS was correct, yes? Any chance the HS configuration got changed somehow? The original HS configuration is good. I'm confident it's correct. I took screenshots of when it was working and put it in my notebook. The local club's code plug does not have any HS channels. Only channels with a few talkgroups included direct to the repeater.

Most if not all hot spots have LEDs indicating transmit and recieve. Does the "recieve" LED light up when you key the HT? I think this jumbo HS just shows green when up and running, which it is now. But good to check. Thanks.

How have you verified 2m operation? Simplex? Using a repeater? Verified by using the radio to join local 2m net.
Are there any 70cm analog repeaters nearby, or could you get someone to try 70cm simplex with you? Yes, the 6 repeaters around the valley are all linked and 70cm and 2m capable. That is a good idea to try 70cm simplex, 446.525 to test it. I'll do it. Thanks!