no virtual display sds100

[Bottlecapr]

I have not had my sds100 scanner connected to my windows running on mac with parrallels since last August. Everything used to work fine. Now it has no virtual display. I can boot in Mass storage and see my favorites. When I try to boot in serial mode nothing on display.
when I look for com port it says nothing available.
Thanks for any advice. I'm sure it will all come back o me sooner or later

 

[Bottlecapr]

update...... When running proscan on windows laptop. Everything works as expected.
Now trying to run on Macbook using parralels 17 and windows 10. I have ran this before so I dont understand why I can not get virtual display to work. Com port is set to 10 on both windows and proscan.
Display is black on computer however I can switch to mass storage and read and write to scanner. To me this eliminates cable problems.Any Ideas?

 

[buddrousa]

Looking at programming is like looking at a SD CARD
Virtual Display is done with a SERIAL DRIVER that is no longer working.

 

[Bottlecapr]

Looking at programming is like looking at a SD CARD
Virtual Display is done with a SERIAL DRIVER that is no longer working.

 

[Bottlecapr]

So how would I go about repairing Serial driver?

 

[Ubbe]

It's probably a parallels issue or a mac os update that ruined the serial communication.
Serial ports | Parallels Forums

/Ubbe

 

[Bottlecapr]

It's probably a parallels issue or a mac os update that ruined the serial communication.
Serial ports | Parallels Forums

/Ubbe

Any idea how to correct this or try boot camp maybe?

 

[buddrousa]

My answer is not popular USE A REAL WINDOWS PC.

 

[Bottlecapr]

My answer is not popular USE A REAL WINDOWS PC.

OK....I downgraded my Parallels to 17.0 from 17.1 and OOOLA!! everything works now. So it is a problem with Parallels 17.1.
Thanks for all your help. Maybe this will help someone else for a temp fix for now😏

 

[Whiskey3JMC]

OK....I downgraded my Parallels to 17.0 from 17.1 and OOOLA!! everything works now. So it is a problem with Parallels 17.1.
Thanks for all your help. Maybe this will help someone else for a temp fix for now😏

And thank YOU for telling us what worked for you Not all OPs come back to a thread after they find a solution and we're often left wondering what happened

 

[Bottlecapr]

And thank YOU for telling us what worked for you Not all OPs come back to a thread after they find a solution and we're often left wondering what happened

Trying to make up for my double post yesterday you called me out on😜. Have a Great Day!!

 

[Whiskey3JMC]

Trying to make up for my double post yesterday you called me out on😜. Have a Great Day!!

Shhhh! If an admin removed it then it never happened

 

[kruser]

OK....I downgraded my Parallels to 17.0 from 17.1 and OOOLA!! everything works now. So it is a problem with Parallels 17.1.
Thanks for all your help. Maybe this will help someone else for a temp fix for now😏

When you were using 17.1, did you try removing and re-installing the driver that worked under 17.0?
That may be worth a try but I'm not sure as I've not used a Mac since the Mac Mini days when the first Intel based Mine was released!

 

[Bottlecapr]

When you were using 17.1, did you try removing and re-installing the driver that worked under 17.0?
That may be worth a try but I'm not sure as I've not used a Mac since the Mac Mini days when the first Intel based Mine was released!

No I didn’t. That may be something to try, though. I will play with it later when I have some time. Right now I am just enjoying it working.😁

 

[radiochuck]

I'm having the same issue with VMWare. It worked perfectly when I first got the radio, but something changed somewhere along the line. My wife has a Windows 10 laptop. I'll have to uninstall ProScan from the Mac/VMWare and give it a go on pure Windows and see if that works. Glad to know it's not just me.

I can edit favorites, just no realtime control or logging.

 

[mikewazowski]

OK....I downgraded my Parallels to 17.0 from 17.1 and OOOLA!! everything works now. So it is a problem with Parallels 17.1.
Thanks for all your help. Maybe this will help someone else for a temp fix for now😏

Did you follow this document KB Parallels: Adding USB devices through COM port to virtual machine to add your serial port?

I'm running Parallels 17.1.1 and don't have any problems accessing serial devices when I set them up according to the document. Before I could just select the serial device (usb->serial converter) and it would work. Now I use the procedure in the document to access serial devices.

 

[radiochuck]

Correction to my previous post... I'm using VirtualBox VM for Mac, not VMWare.

After spending hours and hours fiddling with this (and essentially giving up), @mikewazowski got me thinking and I tracked down the info on how to setup the serial port info for that environment and VIOLA!! She's working like a charm now.

I am very grateful for people who have more smarts and perseverance than I do. Thank you, Mike.