• To anyone looking to acquire commercial radio programming software:

    Please do not make requests for copies of radio programming software which is sold (or was sold) by the manufacturer for any monetary value. All requests will be deleted and a forum infraction issued. Making a request such as this is attempting to engage in software piracy and this forum cannot be involved or associated with this activity. The same goes for any private transaction via Private Message. Even if you attempt to engage in this activity in PM's we will still enforce the forum rules. Your PM's are not private and the administration has the right to read them if there's a hint to criminal activity.

    If you are having trouble legally obtaining software please state so. We do not want any hurt feelings when your vague post is mistaken for a free request. It is YOUR responsibility to properly word your request.

    To obtain Motorola software see the Sticky in the Motorola forum.

    The various other vendors often permit their dealers to sell the software online (i.e., Kenwood). Please use Google or some other search engine to find a dealer that sells the software. Typically each series or individual radio requires its own software package. Often the Kenwood software is less than $100 so don't be a cheapskate; just purchase it.

    For M/A Com/Harris/GE, etc: there are two software packages that program all current and past radios. One package is for conventional programming and the other for trunked programming. The trunked package is in upwards of $2,500. The conventional package is more reasonable though is still several hundred dollars. The benefit is you do not need multiple versions for each radio (unlike Motorola).

    This is a large and very visible forum. We cannot jeopardize the ability to provide the RadioReference services by allowing this activity to occur. Please respect this.

NX-1300 K2 and NX-3300 NXDN compatibility?

AM909

Radio/computer geek
Premium Subscriber
Joined
Dec 10, 2015
Messages
1,495
Location
SoCal
So you have a NXDN conventional repeater (which?) and NX-1300NUK handhelds that all work happily together, and you're trying to add an NX-3300K, right. The NX-3K hears fine but the repeater and the NX-1K don't hear it. Right?

What firmware version in the NX-1K and NX-3K radios? Want to PM me the link to the codeplugs?
 

AM909

Radio/computer geek
Premium Subscriber
Joined
Dec 10, 2015
Messages
1,495
Location
SoCal
I just had time for a quick look, but see no GIDs defined (or sent) in either codeplug. I'd suggest updating the NX-3300K2 firmware to K4.23 (you need KPG-D3N v4.00 or later). Just a guess, but there were issues on DMR systems without groups, so maybe there was a problem in that fairly old firmware (compared with the NX-1K's fairly new K2.30) in the same scenario on NXDN.
 

oniell121

Member
Premium Subscriber
Joined
Sep 29, 2014
Messages
32
Location
Albuquerque, New Mexico
I just had time for a quick look, but see no GIDs defined (or sent) in either codeplug. I'd suggest updating the NX-3300K2 firmware to K4.23 (you need KPG-D3N v4.00 or later). Just a guess, but there were issues on DMR systems without groups, so maybe there was a problem in that fairly old firmware (compared with the NX-1K's fairly new K2.30) in the same scenario on NXDN.
Oof, I didn't realize it was out of date. Good idea. What's the best place to find the latest firmware?
 

oniell121

Member
Premium Subscriber
Joined
Sep 29, 2014
Messages
32
Location
Albuquerque, New Mexico
Today I learned that you can totally just call Kenwood support and get it while you wait on the line. The firmware and the flashing program. Took like 5min.

Didn't fix the problem though.
 

kd4efm

Member
Premium Subscriber
Joined
Jul 14, 2002
Messages
2,962
Location
EL98 Florida
Today I learned that you can totally just call Kenwood support and get it while you wait on the line. The firmware and the flashing program. Took like 5min.

Didn't fix the problem though.

Coming to the party a little late, you state the problem did not get corrected.
(this may be a rehash / refresher for most of you, sorry.)

One question remains not answered, what is the repeater model. Not that it makes or breaks the thread, but I'd be interested also.

Thinking out loud, some people goes as far as OFFSET RAN CODES in ENCODE and DECODE. So the question remains, what repeater is being used.

NXR-810, does not have esn validation. Only in a trunked system can this be used. HOWEVER!!!!!
You can have UID List OR Group ID list for a tighter anchor chain, when it is networked.

NOTE: This only works with a networked multi-site function, as I have tested it locally and radio traffic still passes locally.


1744741470021.png

1744741543753.png

The NXR-1000 is GUI based, and I do not have one on my desk to screenshot it for reference.

NOW the meat of this post.
NX1300, 3300, and my 5300, all communicate simplex every which way I could thing of except 1 item, audio settings.
Just to clarify, nx3300 talks but 1300 does not hear from it, but green light shows.

1744742045525.png
Are you seeing ANYTHING remotely similar to the above photo?
Optional Signaling, Ran, or RAN & OPT Signal?

NX-3xXX
1744742444183.png


I will check back later on and see what you have @oniell121
 

oniell121

Member
Premium Subscriber
Joined
Sep 29, 2014
Messages
32
Location
Albuquerque, New Mexico
Ok everyone. Back to the land of this problem.

The good-ish news, I have a probably reason: there is something with this original radio that is wrong. I, just today, bought another NX-3300 to completely remove the original radio from the mix. I wrote the same codeplug to the new 3300 and...it works fine. The two NX-3300's do not speak to one another. The original 3300 decodes fine, as always, but it's encoding of NXDN AND DMR, as it turns out, fails to another kenwood. As I've mentioned before, DSD+ decodes it fine, but NOT the 1300 or my new 3300.

So, why? The radio seems to function just fine on analog, but something in the way the original 3300 encodes digital signals is borked. I'll be at the site with the repeater later and will verify it works there, but I feel hopeful.

Side bar: We have a NXR-1800 just to round out the discussion.
 

mmckenna

I ♥ Ø
Joined
Jul 27, 2005
Messages
26,316
Location
United States
I think the original NX-3300 needs an alignment. There's different settings for NXDN deviation than analog, so that could explain why it works on analog but not digital.
If you were local, I have a Viavi 8800SX with the autotest feature for these radios that would put it back to factory spec's in a few minutes. Unless it was an actual hardware issue.

Find a Kenwood dealer and pay the ~$100 bucks to have them do it for you.
 

oniell121

Member
Premium Subscriber
Joined
Sep 29, 2014
Messages
32
Location
Albuquerque, New Mexico
I think the original NX-3300 needs an alignment. There's different settings for NXDN deviation than analog, so that could explain why it works on analog but not digital.
If you were local, I have a Viavi 8800SX with the autotest feature for these radios that would put it back to factory spec's in a few minutes. Unless it was an actual hardware issue.

Find a Kenwood dealer and pay the ~$100 bucks to have them do it for you.
Yeah, I think you're right. Kenwood's website shows no dealers near me and those that seem to be via google search aren't returning my calls or emails. Haha, sigh.
 

AM909

Radio/computer geek
Premium Subscriber
Joined
Dec 10, 2015
Messages
1,495
Location
SoCal
Unless something changed, Kenwood's website shows Manufacturer's Reps, who you're expected to contact for a referral to a dealer. I can't imagine there not being at least one dealer in the ABQ area.

I came to the same conclusion about the 3300 likely needing alignment.
 

oniell121

Member
Premium Subscriber
Joined
Sep 29, 2014
Messages
32
Location
Albuquerque, New Mexico
Unless something changed, Kenwood's website shows Manufacturer's Reps, who you're expected to contact for a referral to a dealer. I can't imagine there not being at least one dealer in the ABQ area.

I came to the same conclusion about the 3300 likely needing alignment.
Yeah, I've found several online that claim to be Kenwood dealers. Kenwood just doesn't know about them on their dealer search on their website. Now I gotta get someone to call me back.

1745592833016.png
 

tweiss3

Is it time for Coffee?
Premium Subscriber
Joined
Apr 24, 2020
Messages
1,376
Location
Ohio
Yea, Kenwood only lists their manufacturer reps, then the MR is supposed to connect you to a local authorized dealer. A quick google search for NM Kenwood Dealer pops Route 66 Radio, actually in Albuquerque, I'd start there.
 

oniell121

Member
Premium Subscriber
Joined
Sep 29, 2014
Messages
32
Location
Albuquerque, New Mexico
Yea, Kenwood only lists their manufacturer reps, then the MR is supposed to connect you to a local authorized dealer. A quick google search for NM Kenwood Dealer pops Route 66 Radio, actually in Albuquerque, I'd start there.
I gotcha. Thanks for that! I didn't realize that's what they were telling me. I have calls and emails out to 3 here ABQ that google listed to me. We'll see who gets back first.
 

AM909

Radio/computer geek
Premium Subscriber
Joined
Dec 10, 2015
Messages
1,495
Location
SoCal
I don't know why they use this model, and proximity search doesn't make sense, since the question it should answer is "who is the rep for my area?". The rep you want to talk to is Aurora. They should be able to refer you to a local dealer.
 

N1PBC_ME

Member
Premium Subscriber
Joined
Sep 23, 2021
Messages
5
I gotcha. Thanks for that! I didn't realize that's what they were telling me. I have calls and emails out to 3 here ABQ that google listed to me. We'll see who gets back first.
I’ve worked with two in abq and had decent luck. One was much more responsive to me, who is fairly small fry. Good luck.
 
Top