Double check under personal in the main tab respective to each one needed, that in personal features there is emergency. Is fleetsync selected as the emergency Id or is it set to none?
In the main window of kpg, under transceiver settings, personal, system, personal features I know the emergency alarm option is there for mdc1200 to decode so maybe enable that and fleetsync will understand it? I know it works for mdc1200 signaling.
Being fleetsync is the unit Id display on group call enabled? Obviously you have emergency status response enabled to alert tone. Is it the other radios that are emitting a tone alarm or the one you are pressing the button on? If it's the one you press it on that is emergency mode type silent or audible on the transmitting radio that the EM is depressed on.
Did you setup the profile and emergency information tabs under the main transceiver window in emergency?
As for fleetsync emergency decoding on screen I'm not sure if it will other then mdc1200. Never used fleetsync really.
Maybe someone will chime in that knows.
Is the system in question set for fleetsync in the personal tab? Is the fleetsync data there in the personal features setup and boxes ticked?
Does each channel under zone and channel have the emergency profile tied to it?
Also once you get it resolved if anyone would like the special alert tone for emergency rx to sound like a Motorola emergency alarm on rx let me know and I'll share what I changed mine to so it sounds like a apx or xts receiving a emergency audible tone.