I put the last nine numbers in and the last 3 in second spot. When I hit enter it says I need to put 8 digits in.. I do that... then it says 9... keeps going back and forth.... I'm sure its operator error or something very simple
OK... I think theprob may be that when I registered it, I took serial # from screen and NOT battery compartment..... I'll go back in and see if it helps to re-do it
OK Gang... my mistake.... didn't enter serial# right when registering, I took it from screen instead of inside battery compartment.... Thanks for the help!!!