I had an MOL profile from a long time ago, but was unable to login. I called Motorola and they were able to reset my password, but said that I did not have an account. I told him I was looking to purchase MOTOTRBO CPS. The representative opened a ticket to have the "data team" create me an account.
The rep also insisted that when my account is created, I will use "shop.motorolasolutions.com" and not "businessonline.motorolasolutions.com". I've never heard of "shop"... he claims this is for individuals and state/local gov now. Sounds fishy.
Is the Motorola representative leading me the wrong way?
Did I ask for the wrong thing, or not say the correct magic words?
It's been a few days, but they did say it would take 3 to 5 business days -- planning my callback for a week from the first call. I find this boggling that it's so hard to give a company my money, but I guess it makes sense given they are used to dealing with larger customers.
Any sage wisdom would be most appreciated. Thanks.
The rep also insisted that when my account is created, I will use "shop.motorolasolutions.com" and not "businessonline.motorolasolutions.com". I've never heard of "shop"... he claims this is for individuals and state/local gov now. Sounds fishy.
Is the Motorola representative leading me the wrong way?
Did I ask for the wrong thing, or not say the correct magic words?
It's been a few days, but they did say it would take 3 to 5 business days -- planning my callback for a week from the first call. I find this boggling that it's so hard to give a company my money, but I guess it makes sense given they are used to dealing with larger customers.
Any sage wisdom would be most appreciated. Thanks.