BULLETIN - EAS ACTIVATION REQUESTED
CIVIL EMERGENCY MESSAGE
OKLAHOMA EMERGENCY MANAGEMENT
RELAYED BY NATIONAL WEATHER SERVICE NORMAN OK
748 PM CDT MON SEP 13 2004
... 911 OUTAGE EMERGENCY...
THE OKLAHOMA CITY 911 SYSTEM HAS FAILED. PLEASE LIMIT 911 CALLS TO EMERGENCY SITUATIONS ONLY.
TO CONTACT FIRE CALL 235-1313. TO CONTACT EMSA CALL 297-7000. TO CONTACT POLICE CALL 297-1000....
It seems as though the city of oklahoma city put all of their peas in one pod, such that one point of failure (probably related to a phone switch) takes out 911, MDTs, and most of their radio repeaters.
Phone lines, MDT's, police radios, and 911 systems are down. Due to my reception problem, I can only monitor Springlake and Hefner which have been active now. Mainly simplex, but Springlake is on the repeater.
Hefner division has been operating on simplex since the outage began. Will Rogers and Santa Fe divisions are using the records repeater (800/ICU). The Spring Lake repeater is still operational.
Basically, the entire phone system went down. To the best of my knowledge this includes all the T1 lines that go into each of the repeaters on OCPD's VHF muti-site radio system. Since the Spring Lake repeater is at the 911 Center and since the 800/ICU repeater is stand-alone from the rest of the muti-site system, both are still on the air.
As of about 9:15 PM the radio shop has put up a temporary stand-alone repeater for Will Rogers and Hefner divisions, however, these repeaters are very limited in coverage.
Hopefully they can get this issue resolved fairly quickly as public safety communications in Oklahoma City are a mess right now!
I think I saw a COX van on one of the news channels in the background of one of the shots....and it was an SWB line, so I am going to guess that it was a COX employee or COX contractor that cut the lines.
Go figure......but why didn't OKC have an automatic fallback or redundancy built into their 911 system? Shouldn't they be planning for these kinds of things in the design of their systems?